QA Manager, Personal Health Care, External Supply Solutions

Procter & Gamble; United States; Presencial; USD 110.000 - 160.000; Jornada completa

Descripción de la vacante

Procter & Gamble is seeking a QA Manager for External Supply Solutions (ESS) in Mason, USA. You will serve as the primary Quality leader for contract manufacturers, ensuring safe, compliant, and high-quality products across the lifecycle.

You’ll influence site decisions, manage risk, and drive quality improvements with internal and external stakeholders. You will oversee quality systems, release product, investigate deviations and CAPA, and support audits and regulatory interactions while

Formación

• Bachelor's degree in Engineering, Life Sciences, Chemistry, Microbiology, Pharmacy, Quality Assurance, or related technical discipline.
• Experience in a regulated manufacturing environment.
• Strong understanding of Quality Management Systems (QMS) and regulatory requirements.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication.
• Ability to influence across multiple functions and organizational levels.
• Experience leading investigations, risk assessments, and problem resolution.
• Knowledge of cGMP and FDA-regulated industries.

Responsabilidades

• Serve as the primary Quality contact for assigned Contract Manufacturing partners.
• Provide oversight of quality systems and manufacturing operations at external sites.
• Release products manufactured at Contract Manufacturers per regulatory requirements.
• Lead investigations related to deviations, non-conformances, complaints, and other quality events.
• Drive CAPA activities and ensure effective corrective actions.
• Support consumer complaint investigations and root cause analysis.
• Manage quality-related changes and ensure compliance with regulations.
• Monitor quality metrics across the supply chain and during APR/PQR.

Conocimientos

QMS

CAPA

Investigations

Regulatory

Leadership

Cross-functional

Educación

Bachelor's degree

Descripción del empleo

Job Location

Mason

Job Description

As a QA Manager within External Supply Solutions (ESS), you will serve as the primary Quality leader for assigned Contract Manufacturing (CM) partners, ensuring the delivery of safe, compliant, and high-quality products to consumers. In this role, you will provide quality oversight across the product lifecycle, partnering closely with internal and external stakeholders to drive compliance, manage quality risks, resolve complex issues, and continuously improve quality systems. You will influence decision-making at manufacturing sites while ensuring adherence to regulatory requirements, company standards, and consumer expectations. This position offers the opportunity to lead quality excellence across external manufacturing networks while supporting innovation, supply continuity, and business growth.

Job Responsibilities

• Serve as the primary Quality contact for assigned Contract Manufacturing partners.
• Provide oversight of quality systems and manufacturing operations at external sites.
• Release products manufactured at Contract Manufacturers in accordance with company and regulatory requirements.
• Lead and/or support investigations related to deviations, non-conformances, complaints, and other quality events.
• Drive timely and effective corrective and preventive action (CAPA) activities.
• Support consumer complaint investigations and ensure appropriate root cause analysis and corrective actions.
• Manage quality-related changes and ensure compliance with applicable regulations and internal requirements.
• Monitor quality system performance through key metrics, including deviations, investigations, CAPAs, complaints, and audit observations.
• Support Annual Product Reviews (APR/PQR) and product lifecycle management activities.
• Review and approve quality documents, specifications, protocols, reports, and technical documents as required.
• Support new product launches, technology transfers, process improvements, and other business initiatives.
• Identify opportunities to improve quality systems, strengthen compliance, and enhance operational effectiveness.
• Assess, communicate, and manage quality and compliance risks across the supply chain.
• Build strong working relationships with internal partners and external manufacturers to achieve business and quality objectives.

Job Qualifications

• Required Bachelor's degree in Engineering, Life Sciences, Chemistry, Microbiology, Pharmacy, Quality Assurance, or a related technical discipline.
• Experience working within a regulated manufacturing environment.
• Strong understanding of Quality Management Systems (QMS) and applicable regulatory requirements.
• Excellent analytical and problem-solving skills.
• Strong written and verbal communication skills.
• Demonstrated ability to influence and collaborate across multiple functions and organizational levels.
• Ability to manage multiple priorities independently and effectively.
• Experience leading investigations, risk assessments, and problem resolution activities.
• Proven ability to assess risk and make sound, data-driven decisions.
• Preferred Experience supporting external manufacturing or supplier quality programs.
• Knowledge of cGMP requirements and FDA-regulated industries.
• Experience with CAPA, deviations, change control, complaint management, and product release processes.
• Experience supporting audits, inspections, and regulatory interactions.
• Experience within consumer healthcare, pharmaceutical, medical device, dietary supplement, or related regulated industries.

Competencies

• Leadership and Influence: Ability to coach, guide, and influence both internal and external partners to achieve quality and business objectives.
• Risk Management: Ability to identify, assess, and mitigate quality and compliance risks.
• Collaboration: Proven ability to build strong partnerships across functions, cultures, and organizational levels.
• Continuous Improvement Mindset: Passion for improving processes, systems, and organizational capability.
• Ownership and Accountability: Ability to operate independently, prioritize effectively, and deliver results in a dynamic environment.
• Consumer Focus: Commitment to protecting consumers through strong quality systems and compliance excellence.

Compensation

Entry Level Starting Pay / Salary Range $917,000.00 - $116,500.00 / year

Total rewards at P&G include salary + bonus (if applicable) + benefits. Your recruiter may be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the hiring process.

Job Schedule

Full time

Job Number

R000159560

Diversity & Inclusion

We are committed to providing equal opportunities in employment. We value diversity and do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Immigration Sponsorship

Immigration Sponsorship is not available for this role.

Verification & Accommodations

Procter & Gamble participates in E-Verify. Qualified individuals will not be disadvantaged based on being unemployed.

P&G is dedicated to meeting the needs of applicants requesting an accommodation/adjustment due to a disability in order to complete the online application process. If you have a disability that affects your ability to complete our online application process, please visit our Disability Accommodation Page.

Company Opportunity

P&G was founded over 180 years ago as a simple soap and candle company. Today, we’re the world’s largest consumer goods company and home to iconic, trusted brands that make life a little bit easier in small but meaningful ways. We’ve spanned three centuries thanks to three simple ideas: leadership, innovation and citizenship. The insight, innovation and passion of talented teams has helped us grow into a global company that is governed responsibly and ethically, that is open and transparent, and that supports good causes and protects the environment. This is a place where you can be proud to work and do something that matters.