QA Manager, Live Operations

Scopely; United States; Hybrid; USD 99,000 - 145,000; Full time

Benefits offered by this job

Equity

Bonuses

Healthcare benefits

Retirement benefits

Pet insurance

Unlimited PTO

Job summary

Scopely is seeking a QA Manager, Live Operations to lead a QA team for a soon-to-be announced AAA mobile title. This role can be remote in the US and Canada, or hybrid in Culver City.

You will drive quality, mentor testers, and partner with engineering, live ops, marketing, and support to ensure release readiness and ongoing quality. Join a team of game lovers shaping enduring experiences for players worldwide.

Qualifications

• 5+ years of professional experience in quality assurance.
• 2+ years of management experience across the full game development lifecycle.
• Proven live mobile game experience with a large, active player base.
• Deep understanding of QA methodologies, frameworks and best practices.
• Ability to drive change and influence teams toward quality.
• Experience embedding QA in multidisciplinary development teams.

Responsibilities

• Manage, mentor, and support the growth of the QA team.
• Develop metrics to measure product quality and operational excellence.
• Advocate for quality and lead continuous improvement initiatives.
• Communicate issues, risks, and successes to stakeholders and executives.
• Collaborate across internal/external development, QA, and localization teams.
• Plan, assign, and schedule QA activities with team leads.
• Continuously improve QA, release, and deployment processes.
• Promote QA and release excellence across the organization.
• Establish scalable quality practices to support title growth.
• Partner with engineering, live operations, marketing, and customer support.

Skills

QA Management

Live Operations

QA Methodologies

Stakeholder Management

Bug Tracking

Test Plans

Distributed Teams

Communication Skills

Tools

Jira

TestRail

Bugzilla

Job description

Scopely is looking for a QA Manager, Live Operations to join our team on a soon-to-be announced AAA mobile game title. This role can be remote in the US and Canada, or hybrid in Culver City.

At Scopely, we care deeply about what we do and strive to inspire play every day—whether through our work alongside talented colleagues or through our deep connections with our global player communities. We are a team of game lovers developing, publishing, and innovating within the mobile games industry, connecting millions of players around the world every day.

What You Will Do

• Manage, mentor, and support the growth and development of a talented QA team
• Build on existing team metrics to measure product quality and operational excellence
• Advocate for quality and serve as a spokesperson for continuous improvement initiatives
• Clearly communicate issues, risks, concerns, and successes to stakeholders, partners, and executives
• Foster strong collaboration across internal and external development, QA, and localization teams
• Partner with team leads to create effective plans, assignments, and schedules for all quality-related activities
• Continuously evaluate and improve QA, release, and deployment processes
• Champion QA and release excellence across the organization
• Help establish scalable quality practices that support the continued growth of the title
• Partner closely with engineering, live operations, marketing, and customer support teams

What We’re Looking For

• 5+ years of professional experience in quality assurance
• 2+ years of management experience across the full game development lifecycle
• Proven experience working on a live mobile game with a large and active player base
• Deep understanding of QA methodologies, frameworks, and industry best practices
• Demonstrated ability to drive change and influence teams toward exceptional product quality
• Experience embedding QA practices within multidisciplinary development teams
• Experience in live operations and partnering with Marketing, Customer Service, and Live Support
• Experience building and leading distributed or remote teams
• Strong knowledge of software testing, QA processes, software development, change management, and process improvement
• Proficiency with bug-tracking systems and test-plan management tools
• Strong communication, organization, and stakeholder-management skills

Bonus Points

• Experience working in mobile free-to-play or core gaming environments
• Familiarity with release management, automation, and quality metrics

For candidates in CA, CO, NJ, NY, and WA, the annual salary range is provided below. In addition to base pay, employees may be eligible for equity, bonuses, and a comprehensive benefits package, including healthcare benefits, retirement benefits, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off. Base pay offered may vary depending on job-related knowledge, skills, and experience.

CA, CO, NJ, NY, and WA Annual Salary Range

$98,600—$145,000 USD

About Scopely

Scopely is a leading video game and global interactive entertainment company, home to many of the world’s most beloved and enduring experiences, including two of the most successful mobile games of all-time “MONOPOLY GO!” and “Pokémon GO,” along with “Stumble Guys,” “Star Trek Fleet Command,” “MARVEL Strike Force,” “WWE Champions,” the Scrabble franchise, “Yahtzee With Buddies,” and many others. Across mobile, web, PC, and console, Scopely creates, develops, publishes, and live-operates one of the most diversified and award-winning portfolios in the games industry — bringing hundreds of millions of players together through a shared love of play.

Founded in 2011, Scopely is powered by its exceptional team — including thousands of world-class gamemakers around the globe, a distinctive tenet-driven culture, and its proprietary technology platform, Playgami. Together, these strengths have fueled Scopely’s position as the #1 mobile games company in the U.S. and #2 globally, generating more than $10 billion in lifetime revenue. Whether building global sensations like “MONOPOLY GO!” from the ground up, or expanding through strategic acquisitions, including the FoxNext, GSN, and Scopely Explore games businesses — Scopely consistently delivers experiences players love today and return to for years to come.

Recognized multiple times as one of the “100 Most Influential Companies in the World” by TIME magazine and one of Fast Company's “World’s Most Innovative Companies” and “Best Workplaces for Innovators,” Scopely believes that video games can be a force for good — creating meaningful connections, vibrant communities, and making life better through play.

Scopely has global operations and partners across four continents in more than a dozen countries worldwide. For more information, visit: https://www.scopely.com/.

Employment at Scopely is based solely on a person's merit and qualifications. Scopely does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law. We also consider qualified applicants with arrest or conviction records, consistent with applicable federal, state and local law.