QA Manager

Bitwarden; Santa Barbara (CA); Remote; USD 130,000 - 190,000; Full time

Job summary

An established industry player is seeking a QA Manager to lead a dedicated team in ensuring top-notch software quality. In this all-remote role, you will define and implement QA strategies while collaborating closely with engineering and product teams. Your leadership will drive the development of robust testing frameworks and processes, ensuring that releases are reliable and bug-free. Join a company committed to enhancing internet security for millions, where your expertise will directly impact user experience and satisfaction. If you thrive in a dynamic environment and are passionate about quality, this opportunity is for you.

Benefits

Remote Work

Professional Development Opportunities

Diverse and Inclusive Team

Supportive Work Environment

Qualifications

• 5+ years in software QA with 2+ years in a leadership role.
• Hands-on experience with CI/CD tools and dynamic environments.

Responsibilities

• Lead and mentor a team of QA engineers, overseeing testing efforts.
• Develop and maintain QA processes and collaborate with cross-functional teams.

Skills

Software Quality Assurance

Leadership

CI/CD Tools (Jenkins, GitLab CI, GitHub Actions)

Problem-Solving

Communication Skills

Adaptability

Tools

Jenkins

GitLab CI

GitHub Actions

Job description

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Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.

As the QA Manager, you will lead the QA team, define and implement quality assurance strategies, and collaborate closely with engineering, product, and design teams. You will be responsible for ensuring our software meets both functional and performance standards and that releases are reliable and bug-free.

This is an all-remote team and we're looking for someone located in the U.S. We do not offer visa sponsorship at this time.

RESPONSIBILITIES

• Lead, mentor, and grow a team of QA engineers, including manual testers and automation specialists.
• Develop, implement, and maintain QA processes, best practices, and testing frameworks.
• Collaborate with cross-functional teams to define testing requirements and create comprehensive test plans.
• Oversee both manual and automated testing efforts across multiple projects and platforms.
• Establish and track quality metrics and KPIs; report regularly on the QA health of projects.
• Advocate for quality throughout the software development lifecycle.
• Manage defect tracking and ensure timely resolution of issues.
• Partner with DevOps to integrate QA into CI/CD pipelines.
  
  

WHAT YOU BRING TO BITWARDEN

• 5+ years of experience in software quality assurance, with at least 2 years in a leadership or management role.
• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.
• Experience working in a fast-paced, dynamic environment with multiple concurrent priorities.
• Proven ability to context switch effectively between feature teams and adapt quickly to changing project needs.
• Collaborative and adaptable mindset
• Openness and authenticity combined with excellent communication skills
• Excitement and enthusiasm for open source and for better internet security
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution
  
  

WHAT TO EXPECT IN THE INTERVIEW PROCESS

• Meeting with our Recruiting Manager
• Interview with Director of QA
• Interview/s with team members
• Reference calls
  
  

A FEW REASONS TO WORK WITH US

• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world's largest organizations.
• Become an expert. You'll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.
  
  

In the United States, the starting base compensation range for this role is $130,000 - $190,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Quality Assurance

• Industries

  Software Development

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