QA Manager

Bitwarden Inc.; California (MO); Remote; USD 130,000 - 190,000; Full time

Job summary

A leading company in identity security is seeking a QA Manager to lead their QA team. This remote role involves defining quality assurance strategies, collaborating with engineering and product teams, and ensuring software meets high standards. The ideal candidate will have extensive experience in software quality assurance and a passion for open source and security.

Qualifications

• 5+ years in software quality assurance, 2 years in leadership.
• Hands-on experience with CI/CD tools.

Responsibilities

• Lead and mentor QA team, develop and maintain QA processes.
• Collaborate with teams to define testing requirements and plans.
• Oversee manual and automated testing across projects.

Skills

Collaboration

Problem Solving

Communication

Adaptability

Tools

Jenkins

GitLab CI

GitHub Actions

Job description

Bitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at bitwarden.com.

As the QA Manager, you will lead the QA team, define and implement quality assurance strategies, and collaborate closely with engineering, product, and design teams. You will be responsible for ensuring our software meets both functional and performance standards and that releases are reliable and bug-free.

This is an all-remote team and we’re looking for someone located in the U.S. We do not offer visa sponsorship at this time.

RESPONSIBILITIES

• Lead, mentor, and grow a team of QA engineers, including manual testers and automation specialists.
• Develop, implement, and maintain QA processes, best practices, and testing frameworks.
• Collaborate with cross-functional teams to define testing requirements and create comprehensive test plans.
• Oversee both manual and automated testing efforts across multiple projects and platforms.
• Establish and track quality metrics and KPIs; report regularly on the QA health of projects.
• Advocate for quality throughout the software development lifecycle.
• Manage defect tracking and ensure timely resolution of issues.
• Partner with DevOps to integrate QA into CI/CD pipelines.

WHAT YOU BRING TO BITWARDEN

• 5+ years of experience in software quality assurance, with at least 2 years in a leadership or management role.
• Hands-on experience with CI/CD tools like Jenkins, GitLab CI, or GitHub Actions.
• Experience working in a fast-paced, dynamic environment with multiple concurrent priorities.
• Proven ability to context switch effectively between feature teams and adapt quickly to changing project needs.
• Collaborative and adaptable mindset.
• Openness and authenticity combined with excellent communication skills.
• Excitement and enthusiasm for open source and for better internet security.
• Excellent problem-solving skills – you might not know all the answers, but you know how to find and communicate the solution.
• Meet with our Recruiting Manager.
• Interview with Director of QA.
• Interview(s) with team members.
• Reference calls.
• Our user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world’s largest organizations.
• Become an expert. You’ll get immersed in the prominent technology markets of security and open source software.
• We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world.
• Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional development.

In the United States, the starting base compensation range for this role is $130,000 - $190,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.