At Switch, we don't just design, build and operate data centers - we are enabling the technology of the future. Led by Founder & CEO, Rob Roy, we believe in revolutionary innovation, operational excellence and the principle of karma. Switch is where talented people come together to EVOLVE the digital world.
We believe that innovation isn't just about technology - it's about the people, culture, and purpose that make it happen. Every Switch team member contributes to a mission greater than themselves: to create the world's most advanced digital infrastructure that powers the progress of humanity.
The Role: QA Lead Technician
The QA Lead Technician helps maintain Switch facilities and customer-facing spaces so they are ready for daily use and customer tours. This is a hands-on role that performs facility maintenance and light construction while coordinating priorities for other technicians. You will identify facility issues, coordinate contractors and supplies, and provide on-the-job guidance to technicians. This role has no formal supervisory responsibilities but serves as a lead resource for day-to-day work.
What You'll Do
- Perform general facility maintenance and light construction, including drywall repair, texture, painting, floor tile replacement, and minor lighting repairs.
- Complete facility walks to identify maintenance needs and address discrepancies.
- Maintain customer-facing areas, tour paths, common spaces, and customer cage spaces.
- Schedule and prioritize team workload based on facility needs and direction from management.
- Provide day-to-day guidance and on-the-job training to technicians.
- Coordinate with management to identify and complete priority work.
- Escort and provide standby support for contractors and vendors performing maintenance or repair work.
- Coordinate contractor schedules and facility access as needed.
- Coordinate with the warehouse on stock deliveries and obtain needed facility supplies.
- Coordinate dumpster, baler, metal, wire bin, and pallet pickups.
- Operate trucks, trailers, power tools, and facility maintenance equipment required for assigned work.
- Follow required safety practices when working with tools, materials, chemicals, and facility equipment.
What We're Looking For
- You communicate clearly with team members, customers, contractors, and management.
- You organize work based on priority and follow through on commitments.
- You identify facility issues and take appropriate action to resolve or elevate them.
- You provide practical guidance to less experienced technicians while remaining accountable for your own work.
- You follow safety procedures and established facility requirements consistently.
- You support the team by sharing information, coordinating work, and bringing forward solutions.
- You maintain customer-facing spaces with attention to detail and understand how your work affects the client experience.
What You'll Bring
- High school diploma or equivalent.
- At least one year of experience as a Technician II or equivalent relevant experience.
- Hands-on experience with power tools and light construction or facility maintenance work.
- Experience with wall patching, texturing, and painting, including oil-based painting.
- Experience coordinating contractors and multiple work assignments.
- Working knowledge of safety requirements for tools, materials, and chemicals used in facility maintenance.
- Basic computer skills, including email and internal communication applications.
- Ability to operate trucks and trailers required for assigned work.
- Ability to work independently and coordinate work with other technicians.
- Ability to communicate effectively in English as required to perform the work safely and coordinate with team members, customers, and vendors.
- Ability to work indoors and outdoors, use ladders, operate power tools, and perform the physical tasks required for facility maintenance.
- Ability to frequently lift or move up to 50 pounds and occasionally lift or move up to 100 pounds, with reasonable accommodation where applicable.
- Ability to work extended or off-hours and respond to emergency facility needs when required.
Why Switch?
- A Culture of Karma - We are self-motivated by karma, ensuring our actions contribute to a positive, supportive and forward-thinking environment.
- Industry Leading Designs - Work with the most advanced data center technology on the planet and be a part of emerging technology development.
- Flexibility & Remote Opportunities - Whether in-office, hybrid, or fully remote, we offer the technology and support to keep teams connected and productive.
- Career Stability & Growth - In this expanding industry, we invest in our people, providing opportunities & advancement in a stable, growing company.
- Generous Benefits Package - Switch provides comprehensive coverage for you and your family that can be tailored to fit your personal needs, and more!
Join Us & Make a Difference
This is more than a job - it's a mission. If you're ready to be part of a culture that values innovation, karma, and limitless potential, we want to hear from you.
Equal Employment Opportunity
Switch is an Equal Opportunity Employer. We provide employment opportunities without discrimination or harassment based on any characteristic protected by applicable federal, state, or local law.
Accommodations
Switch provides reasonable accommodations to qualified individuals with disabilities throughout the hiring process. If you need an accommodation, contact careers@switch.com .
Switch also considers qualified applicants with criminal histories in accordance with applicable law.
Recruitment Agencies
Switch does not accept unsolicited resumes or candidate submissions from agencies without a current written agreement. Switch is not responsible for fees related to unsolicited submissions.