QA Lead: Cross‑Platform Testing (Hybrid Brooklyn)

Heady LLC; New York (NY); Hybrid; USD 107,000 - 110,000; Full time

Job summary

Heady LLC in Brooklyn, NY, is seeking a Lead QA Business Analyst to own testing of a cross‑platform, custom e‑commerce raffle system. This hybrid role requires two days per week in the DUMBO, Brooklyn office and a strong ability to translate BRDs into actionable test work.

You will lead QA strategy, coordinate across client, vendor, and internal teams, develop test plans, and drive release readiness with TestRail, Postman, and Salesforce OCAPI expertise. 40 hours/week, 9:30–5:30.

Qualifications

• Agile software development and backlog management (e.g., Jira, Confluence).
• Experience working across different time zones, including offshore teams.
• Familiarity with consumer-facing mobile apps release management and analytics.
• Experience with API testing using Postman, PAW, RapidAPI, and Charles Proxy.
• Experience with Salesforce OCAPI and TestRail.

Responsibilities

• Create and execute the testing strategy for a cross‑platform system, including full‑stack and API testing.
• Lead weekly QA meetings and cross‑functional standups; manage ticket assignments and blockers.
• Coordinate test data acquisition and prioritize defects by business goals and release timelines.
• Translate BRDs into epics, tickets, and FSDs; support testing and release coordination.
• Write clear acceptance criteria and maintain release notes, FSDs, and feature docs in Confluence.
• Conduct competitive and feature analysis to identify gaps and propose quality improvements.
• Write thorough test cases and manage test execution with TestRail; coordinate with PMs and dev teams.
• Support onboarding of new team members and provide on‑call coverage via ZenDuty.

Skills

Agile methodol.

Cross-functional collaboration

Test strategy

QA ownership

Education

Bachelor’s degree in Computer Science

Tools

Jira

Confluence

Postman

PAW

RapidAPI

Charles Proxy

TestRail

Salesforce OCAPI

Job description

Heady LLC in Brooklyn, NY, is seeking a Lead QA Business Analyst to own testing of a cross‑platform, custom e‑commerce raffle system. This hybrid role requires two days per week in the DUMBO, Brooklyn office and a strong ability to translate BRDs into actionable test work.

You will lead QA strategy, coordinate across client, vendor, and internal teams, develop test plans, and drive release readiness with TestRail, Postman, and Salesforce OCAPI expertise. 40 hours/week, 9:30–5:30.