QA & Food Safety Specialist — Drive Compliance & Training

Compass Group USA; Boston (MA); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Personal Leave

Job summary

Flik Hospitality is seeking a QA/Food & Workplace Safety Specialist to uphold world-class food safety and workplace standards across multi-unit operations. You will partner with teams to improve processes, ensure compliant practices, and support an exceptional guest experience.

The role emphasizes training, documentation, audits, and collaboration with culinary and leadership staff to sustain a culture of quality and operational excellence.

Qualifications

• Minimum of 2 years of food service experience.
• ServSafe certification.
• Previous food safety auditing experience
• FDA Food Code familiarity is a plus
• Strong time-management skills
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Strong written and verbal communication skills
• Highly organized, detail-focused, and follow-through
• Ability to work independently with sound judgment and initiative

Responsibilities

• Champion the implementation, monitoring, and verification of food safety, workplace safety, and QA standards across assigned units.
• Provide clear, actionable written feedback to managers and culinary teams to support continuous improvement.
• Partner with unit leaders to identify safety or QA gaps and drive timely solutions.
• Collaborate with clients, leadership teams, unit managers, and culinary staff on safety-and-QA initiatives.
• Participate in internal inspections and support external audit preparations.
• Deliver training on food safety, workplace safety, and QA protocols with accurate documentation.
• Contribute to additional safety, QA, and operational tasks as needed.

Education

ServSafe Certification

Job description

Flik Hospitality is seeking a QA/Food & Workplace Safety Specialist to uphold world-class food safety and workplace standards across multi-unit operations. You will partner with teams to improve processes, ensure compliant practices, and support an exceptional guest experience.

The role emphasizes training, documentation, audits, and collaboration with culinary and leadership staff to sustain a culture of quality and operational excellence.