QA & Engineering Technician - Repairs & Root Cause

Southern States, LLC; LaGrange (GA); On-site; USD 42,000 - 65,000; Full time

Job summary

Southern States, LLC is seeking a QA/Engineering Tech to inspect returned products and defective units during production, helping identify ways to improve quality. This onsite role is based in LaGrange, Georgia, and you will become familiar with the product to assist engineering in troubleshooting and repair for inventory or customer shipment.

You will work with production, sales and engineering teams, perform basic testing, and maintain organized NCR/CSR areas while suggesting preventive steps

Qualifications

• Education: High School Diploma or GED and/or multiple years of experience exhibiting the competency requirements listed above
• Experience: 3+ years of experience is a plus
• Proficient with Microsoft Word, Excel, Outlook and Access.
• Physically capable of carrying out the essential responsibilities listed above.
• Comfortable with speaking in front of and training groups of people

Responsibilities

• Keep track of failed units from production and from the field
• Inspect and repair failed units in a timely manner
• Understand basic wiring schematics and test procedures to provide basic troubleshooting for production when issues arise
• Maintain organization of the NCR/CSR area and ensure there is no overflow
• Assist the engineering team by setting up and inspecting returned material for root cause analysis
• Assist the production team and sales team in the facility as needed
• Operate the gantry, hand trucks, and hand tools to carry out the essential responsibilities listed above
• Assist Engineering in testing new products, updated products, and for troubleshooting of existing products
• Suggest steps to take to prevent issues that are uncovered in repair and testing
• Perform production testing on repaired units and warranty replacement units prior to shipment to the customer

Skills

Troubleshooting

Root cause analysis

Inspection

Group training

Microsoft Word

Microsoft Excel

Microsoft Outlook

Access

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Access

Job description

Southern States, LLC is seeking a QA/Engineering Tech to inspect returned products and defective units during production, helping identify ways to improve quality. This onsite role is based in LaGrange, Georgia, and you will become familiar with the product to assist engineering in troubleshooting and repair for inventory or customer shipment.

You will work with production, sales and engineering teams, perform basic testing, and maintain organized NCR/CSR areas while suggesting preventive steps