QA Engineer: UI & API Automation + Customer Support

Hewlett Packard Enterprise; San Juan (PR); Hybrid; USD 70,000 - 90,000; Full time

Job summary

A leading technology company is looking for a Quality Assurance & Customer Support Engineer in San Juan, Puerto Rico. This hybrid role involves testing and automating UI and API features while directly assisting customers. The ideal candidate will have 4–6 years of experience in Quality Assurance or Customer Support, proficient in Python, and possess strong analytical skills. Responsibilities include managing defects, maintaining test environments, and ensuring high customer satisfaction.

Qualifications

• 4–6 years of experience in Quality Assurance or Customer Support.
• Proficient in Python programming.
• Solid foundation in programming concepts and software development.

Responsibilities

• Test and automate UI and API features across the Mist product line.
• Investigate and resolve customer-reported issues.
• Log, track, and manage defects and enhancements.

Skills

Python programming

Problem-solving

Communication skills

Collaboration

Education

Bachelor’s or Master’s in Computer Science or related field

Tools

Selenium

pytest

Job description

A leading technology company is looking for a Quality Assurance & Customer Support Engineer in San Juan, Puerto Rico. This hybrid role involves testing and automating UI and API features while directly assisting customers. The ideal candidate will have 4–6 years of experience in Quality Assurance or Customer Support, proficient in Python, and possess strong analytical skills. Responsibilities include managing defects, maintaining test environments, and ensuring high customer satisfaction.