qa engineer (manual) for JetBrains Runtime

HireHi; United States; Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Remote work up to 30 days abroad

Medical insurance

Conference access

Relocation support

Lunch allowance

Job summary

JetBrains ищет инженера по качеству, который будет анализировать результаты автоматических тестов, расследовать проблемы и обеспечивать стабильность IDE. Вы будете общаться с разработчиками и поддержкой, чтобы понять архитектуру и изменения в рантайме.

Ищем кандидата с глубоким знанием Java, AWT, Swing и Java2D, опытом чтения дампов потоков и журналов JVM, умением работать с jtreg/JUnit и трекерами YouTrack/Jira/GitHub.

Qualifications

• Требуется глубокий технический подход к анализу и расследованию проблем.
• Навыки чтения дампов потоков и журналов JVM.
• Умение работать с инструментами отслеживания задач YouTrack, Jira или GitHub.

Responsibilities

• Анализ результатов автоматических сборок и тестов для выявления сбоев.
• Расследование проблем по отчетам пользователей и трекинг дефектов
• Анализ дампов потоков и журналов JVM для выявления взаимоблокировок и задержек
• Коммуникация с разработчиками и командой поддержки для воспроизведения и решения проблем
• Обеспечение качества JetBrains Runtime и приоритезация задач по улучшению стабильности IDE

Skills

Java

AWT

Swing

Java2D

JVM diagnostics

JUnit

Tools

YouTrack

Jira

GitHub

jtreg

gtest

ctest

Job description

Описание:

JetBrains creates intelligent software development tools for developers and teams. More than 15 million users, over 300,000 companies, and 88 of the Fortune Global Top 100 rely on its products to solve complex problems. Its mission is to make development teams more productive and AI adoptable at scale.

Задачи:

• Analyze automated test results from regular builds to investigate Java runtime and test failures
• Investigate user-reported issues to ensure accurate triage
• Analyze thread dumps and JVM crash logs to pinpoint deadlocks, freezes, and Event Dispatch Thread (EDT) responsiveness issues in the IDE
• Communicate with developers to understand runtime architecture and ongoing changes
• Collaborate with the support team to reproduce and resolve issues reported in public builds
• Take ownership of JetBrains Runtime quality by identifying what needs to be fixed, organizing the tracker, and prioritizing quality tasks
• Provide developers with clear context so fixes happen swiftly and improve overall IDE stability

Требования:

• Focus on quality and deep technical investigation over quick surface fixes
• Clear communication skills and confidence advocating for your perspective while remaining open to others
• An ownership mindset and responsibility for keeping issues organized and moving forward
• Curiosity about underlying systems and application architecture
• Solid understanding of Java, AWT, Swing, and Java2D
• Hands-on experience analyzing thread dumps, JVM crash logs, or memory issues using standard JDK diagnostic tools
• Ability to read and understand tests using frameworks such as jtreg, JUnit, gtest, or ctest
• Experience reproducing complex technical issues and working with issue trackers such as YouTrack, Jira, or GitHub
• Familiarity with macOS and Linux environments

Условия:

• Локация: Белград, Берлин, Лимасол, Мадрид, Мюнхен, Пафос, Прага, Варшава, Ереван
• Competitive base salary reflecting skills and experience
• Flexible work location: work from home or from the office
• Remote work from abroad for up to 30 days per year
• Extra time off
• Medical insurance allowance for the employee and family
• Access to conferences, courses, and language classes
• Relocation support is available
• Hot meals or a lunch allowance on workdays
• Access to professional mental health services
• On-site gym or sports club stipend
• Internal company celebrations and team gatherings
• Some benefits may vary depending on location