QA Engineer: Field Campaigns & Reliability

Komatsu America Corp.; Peoria (IL); On-site; USD 76,100 - 95,100; Full time

Benefits offered by this job

401k and/or employee savings programs

Vacation and holidays

Employee assistance programs

Disability benefits

Life insurance

Learning and development programs

Job summary

Komatsu America Corp. is seeking a Quality Assurance Manager to identify emerging issues at customer mine sites and drive corrective actions. You will develop field campaigns, manage recalls, and coordinate with suppliers and laboratories to determine root causes and prevent recurrence.

The role requires BS engineering, strong communication, and experience with QA standards. Onsite Peoria, IL responsibilities include collaboration with the Service Organization and cross-functional teams.

Qualifications

• Minimum of a BS degree in Engineering (electrical and/or mechanical).
• Knowledge of construction and mining equipment; Komatsu products preferred.
• Some knowledge of Quality Control and Quality Assurance practices and industry standards.
• Persuasive communication skills and ability to interface with all levels of employees.
• Excellent presentation and writing skills.
• Strong analytical skills (economics and analysis).
• Strong organizational skills.

Responsibilities

• Review and investigate QA issues across PMO manufactured products.
• Plan and implement FC type Field Campaigns for design and reliability improvements.
• Coordinate recall of failed parts and follow up with suppliers and laboratories.
• Ship and track failed parts to suppliers and third-party labs for analysis and root cause.
• Participate in CEC Committee to review engineering design releases and QA countermeasures.
• Develop QA orders for campaign/ modification parts with proper approvals.
• Assist in IS0 14000, ISO 9000 and related industry standard implementations within KMS.

Job description

Komatsu America Corp. is seeking a Quality Assurance Manager to identify emerging issues at customer mine sites and drive corrective actions. You will develop field campaigns, manage recalls, and coordinate with suppliers and laboratories to determine root causes and prevent recurrence.

The role requires BS engineering, strong communication, and experience with QA standards. Onsite Peoria, IL responsibilities include collaboration with the Service Organization and cross-functional teams.