QA Engineer

Social Solutions Global; Austin (TX); On-site; USD 72,000 - 82,000; Full time

Job summary

Bonterra is seeking an automation-focused QA Engineer to join our Efforts to Outcomes (ETO) engineering team. You will build and maintain automated tests across UI, API, and integration layers for a large-scale enterprise platform used by nonprofits and public agencies.

You will drive automation from day one using Playwright and TypeScript, shape test strategy, and work closely with Software Engineers, Product Management, and Customer Success to ensure high-quality releases.

Qualifications

• 3+ years of experience in QA Engineering or SDET for web applications.
• Strong Playwright experience with production-grade Playwright suite from day one.
• Strong TypeScript programming for test automation and ability to read application code.
• Experience testing REST APIs, including Swagger/OpenAPI endpoints.
• Experience designing tests across UI, API, and integration layers.
• Understanding of test automation architecture: isolation, reusable components, data management, parallelism.
• Experience with Git and PR-based development workflows.
• Experience with CI/CD and running tests in a pipeline.
• Experience using SQL or relational databases to validate data.
• Experience with TestRail, Jira, or equivalent tools.
• Excellent communication and experience working in Agile teams.

Responsibilities

• Build and maintain automated tests for new features, bugs, and regression scenarios.
• Own and evolve the automated test suite as production-quality codebase with reusable components and reliable design.
• Shape test strategy and architecture, selecting UI, API, or integration tests based on risk and speed.
• Create API and integration tests to validate business logic, authentication, and data integrity.
• Participate in design and code reviews with a testability lens to improve testability.
• Investigate automated test failures to identify root causes across product, test, environment, or data.
• Identify and fix flaky tests to improve reliability of the suite.
• Close coverage gaps based on product risk and customer impact.
• Validate features and releases through functional, regression, integration, and exploratory testing.
• Use SQL and diagnostic tools to validate data when needed.
• Collaborate with Engineers and Product Management to translate requirements into maintainable tests.
• Integrate automated testing into development workflows for fast feedback.
• Communicate quality risks and coverage clearly to stakeholders.
• Continuously improve QA practices, tooling, and processes across the team.

Skills

Playwright

TypeScript

REST APIs

CI/CD

Git

Agile

SQL

SDET

Automation

TestRail/Jira

Tools

Jira

TestRail

Job description

US Based Salary: $72,000 - $82,000 DOE

About Us

Bonterra exists to propel every doer of good to their peak impact. We measure that impact against our vision to increase the giving rate as a percentage of GDP from 2% to 3% by 2033. We know that this goal is lofty, but we are confident that the right technology and expertise will strengthen trust in the sector, allowing the social good industry to accelerate growth and reach peak impact. Bonterra's differentiated, end-to-end solutions collectively support a unique network of over 20,000 customers, including over 16,000 nonprofit organizations and over 50 percent of Fortune 100 companies. Learn more at bonterratech.com.

About the Role

Who You Are

Are you passionate about quality and driven to ship software that works reliably at scale? Do you reach for automation before you reach for a test script? Is your first instinct when a bug lands to write a test that would have caught it?

You're an automation-first QA Engineer who approaches testing as an engineering discipline. Automation isn't a goal you work toward - it's the default approach for repeatable validation. You understand when testing belongs at the UI, API, or integration level, and you build reliable, maintainable automation that provides fast and meaningful feedback to the development team.

Manual testing still has an important place, but you use it intentionally for exploratory testing, usability validation, and one-time scenarios where automation provides limited value. Everything repeatable should be automated.

You write test code with the same discipline you bring to production code: code reviews, refactoring, reusability, reliability, and maintainability. When an automated test fails, you investigate it rather than simply reporting it, working to determine whether the issue is in the product, test, environment, or data.

Bonterra is seeking a QA Engineer - Automation to join our Efforts to Outcomes (ETO) engineering team. ETO is one of Bonterra's flagship products - a large-scale enterprise platform used by nonprofit organizations and public agencies to measure, manage, and improve program outcomes.

You'll work closely with Software Engineers, Product Management, and Customer Success to validate new features, expand automated coverage, improve test reliability, and ensure high-quality releases for clients who depend on ETO every day.

What You'll Do

• Build and maintain automated tests for new features, bug fixes, and regression scenarios, prioritizing repeatable validation over recurring manual execution.
• Own and evolve the automated test suite as a production-quality codebase, applying sound engineering practices such as reusable components, refactoring, code reviews, and reliable test design.
• Help shape the team's test strategy and architecture, selecting the appropriate level of testing - UI, API, or integration - based on risk, coverage, maintainability, and execution speed.
• Build API and integration tests to validate business logic beyond the UI, including request/response validation, authentication and authorization, error handling, and data integrity.
• Participate in design and code reviews with a testability lens, identifying requirements or technical designs that may be difficult to validate and advocating for solutions that make software easier to test.
• Investigate automated test failures and identify root causes, distinguishing between product defects, test defects, environmental issues, and test-data problems.
• Identify and eliminate flaky tests, improving the reliability and trustworthiness of the automated test suite rather than routinely ignoring or disabling unstable tests.
• Identify and close coverage gaps based on product risk, business requirements, and customer impact.
• Validate features, defects, and releases through functional, regression, integration, and exploratory testing, including scenarios based on real customer workflows.
• Use SQL and other diagnostic tools to validate data and troubleshoot application behavior when appropriate.
• Collaborate with Software Engineers and Product Management to understand business requirements and translate them into clear, maintainable, and executable automated tests.
• Integrate automated testing into the development workflow so tests provide fast feedback during development and release processes.
• Communicate quality risks, coverage, test results, and release readiness clearly to both technical and non-technical stakeholders.
• Continuously improve QA practices, tooling, and processes across the ETO engineering team.

Requirements

• 3+ years of experience in QA Engineering, Software Development in Test (SDET), or test automation for web applications, with a demonstrated history of building and maintaining automated test suites.
• Strong Playwright experience, with the ability to build and extend a production-grade Playwright suite from day one.
• Strong programming fundamentals, including the ability to write maintainable TypeScript test automation and comfortably read and understand application code.
• Experience testing REST APIs, including Swagger/OpenAPI-documented endpoints.
• Experience designing tests across UI, API, and integration layers and understanding when each approach is appropriate.
• Understanding of test automation architecture and best practices, including test isolation, reusable components, test data management, assertions, parallel execution, and maintainability.
• Experience with Git and pull-request-based development workflows, including participating in code reviews.
• Experience with CI/CD practices and running automated tests as part of a development pipeline.
• Experience using SQL or relational databases to validate data and troubleshoot application behavior.
• Experience with test management and issue tracking tools such as TestRail, Jira, or equivalent.
• Strong understanding of functional, regression, integration, smoke, and exploratory testing methodologies.
• Strong analytical and problem-solving skills, with the ability to investigate complex failures, reproduce issues reliably, and determine root causes.
• Experience working in Agile environments, including Scrum or Kanban.
• Excellent written and verbal communication skills, including the ability to communicate technical findings, quality risks, and coverage gaps to non-technical stakeholders.

Preferred Qualifications

• Experience designing or maintaining large-scale automated test frameworks.
• Experience with TypeScript and Node.js beyond test automation.
• Familiarity with AWS, particularly services such as S3 and CloudWatch, as they relate to validating file storage, application behavior, and logging.
• Experience testing enterprise applications with complex business workflows and integrations.
• Experience with API-first or service-level testing strategies that reduce reliance on UI automation.
• Experience with test reporting, quality metrics, or other approaches for measuring automation effectiveness.
• Familiarity with performance, accessibility, or security testing practices.
• Passion for building technology that supports nonprofit organizations and social impact.

What You Can Expect

You can expect growth, continuous learning, and the opportunity to make a meaningful impact while working alongside a collaborative team of engineers. You'll build software that helps nonprofit organizations and public agencies improve outcomes for the communities they serve.

Our engineering culture values curiosity, collaboration, ownership, and continuous improvement. You'll be encouraged to grow your technical skills, contribute ideas, and take ownership of meaningful work while partnering closely with teammates across Engineering, Product Management, QA, Customer Success, and Support.

As an automation-focused QA Engineer, you'll have the opportunity to influence how quality is built into ETO - from requirements and technical design through development, automated testing, and release.

At Bonterra, we're building AI-powered tools to solve real human challenges-and we want teammates who share that enthusiasm.We value people who will champion AI and bring diverse perspectives from different industries, backgrounds, and cultures. Together, we create AI that breaks down barriers, empowers communities, and delivers better outcomes

At this time, we are unable to consider candidates who require current or future sponsorship for employment authorization.

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Our Culture

At Bonterra, we're innovating with a higher purpose: to increase giving to 3% of US GDP by 2033, creating $573 billion more in global impact every year. At Bonterra, we foster an inclusive, equitable culture where every team member belongs and contributes to meaningful impact. Read more about our values and culture here.

Compensation & Benefits

We offer a comprehensive benefits package that supports your health, well-being and growth - explore full details here.

Compensation and benefits for this role apply to full-time employees in the United States and may vary based on local standards, laws and norms. Pay is determined by location, skills, experience, and education, and is one part of Bonterra's total rewards package, which may also include bonuses, incentives, equity, and a comprehensive benefits program.

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Equal Opportunity & Accommodations

At Bonterra, we are proud to be an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We provide equal employment opportunities without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, age, disability, veteran status, or any other characteristic protected by law.

If you require a reasonable accommodation during the application process, please submit a request.