QA & Compliance Manager — Mental Health Services

Hillsides; Pasadena (CA); On-site; USD 71,500 - 75,000; Full time

Benefits offered by this job

13 Paid Holidays per year

Paid vacation & sick leave

401(k) with 4% match

Medical, dental, vision insurance

PSLF eligibility

Employee Assistance Program

Job summary

Hillsides in Pasadena seeks a Quality Assurance & Compliance Manager to lead contract compliance and regulatory oversight. The role ensures adherence to Title 22, Medi-Cal, COA, and licensing standards while coordinating audits with county agencies.

The ideal candidate has a Master’s in social work or psychology and CA Board of Behavioral Sciences licensure, with 5+ years in EPSDT documentation. Excellent leadership and training skills are required.

Qualifications

• Master's degree in social work, psychology, or related field.
• Licensed/registered with CA Board of Behavioral Sciences (preferred).
• 5+ years’ experience with EPSDT documentation and Short Doyle Medi-Cal.

Responsibilities

• Oversee contract compliance and program coordination with Hillsides managers/directors.
• Attend QA/compliance and county trainings; provide updates and trainings.
• Review fidelity of clinical models (assessments, treatment plans, discharge summaries) and manage CAP requests.
• Assist QA/Compliance in regulatory requirements (Title 22, COA, Medi-Cal, Licensure).
• Supervise QA Clinical Specialist and conduct chart reviews; address gaps with trainings.
• Coordinate releases, record requests, subpoenas; support compliance investigations and follow-ups.
• Collaborate with leadership to set QA protocols; coordinate audits with outside agencies.
• Ensure HIPAA compliance and maintain knowledge base on clinical documentation standards.

Skills

Quality assurance

Regulatory compliance

Contract management

Leadership

Education

Master's degree in social work or psychology

CA LBS license/Board of Behavioral Sciences

Job description

Hillsides in Pasadena seeks a Quality Assurance & Compliance Manager to lead contract compliance and regulatory oversight. The role ensures adherence to Title 22, Medi-Cal, COA, and licensing standards while coordinating audits with county agencies.

The ideal candidate has a Master’s in social work or psychology and CA Board of Behavioral Sciences licensure, with 5+ years in EPSDT documentation. Excellent leadership and training skills are required.