QA Compliance Supervisor: CAPA & Deviations Lead

ProCaps Laboratories, Inc.; Henderson (NV); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Medical, Dental & Vision Coverage

Paid Time Off

401(k) with company match

Life Insurance

Short Term Disability

Gym membership reimbursement

Health Savings Account

Referral program

Pet insurance

Job summary

ProCaps Laboratories, Inc. is seeking a Quality Assurance Compliance Supervisor to supervise the QA team and coordinate regulatory compliance activities. The role includes staff selection, training, performance coaching, and professional development.

The candidate will oversee CAPA, deviations, and customer complaints, review SOPs, and lead investigations to ensure timely closeout and regulatory readiness. Work environment is office and production-based with some overtime.

Qualifications

• Associates degree or equivalent experience commensurate to the industry.
• Proficiency in Microsoft Office.
• Ability to learn, use and train on in-house PCLE software.
• Experience in cGMPs in a regulated industry.
• Experience with CAPA, deviations, and customer complaints preferred.
• Detail-oriented with analytical and problem-solving skills.
• Strong written and verbal communication with production operators, supervisors and management.
• Ability to work overtime or on weekends as needed.

Responsibilities

• Oversee QA assessment of customer complaints using risk scoring.
• Administer the deviation process.
• Assign tasks and delegate activities related to internal investigations.
• Lead root cause investigations related to nonconformances, deviations, CAPA, SCAR, and customer complaints.
• Review and update SOPs related to job responsibilities.
• Ensure deviation, CAPA, and customer complaint assessments are completed timely.
• Assist in QA meetings to develop and communicate status of investigations.
• Trend and report KPIs for nonconformances, deviations, CAPA, SCAR, and complaints.
• Assist with internal audits and audit reports.

Skills

Detail-oriented

Strong written and verbal comms

Analytical skills

Problem-solving skills

Ability to learn and train on PCLE

Education

Associates degree or equivalent

Tools

Microsoft Office

PCLE

Job description

ProCaps Laboratories, Inc. is seeking a Quality Assurance Compliance Supervisor to supervise the QA team and coordinate regulatory compliance activities. The role includes staff selection, training, performance coaching, and professional development.

The candidate will oversee CAPA, deviations, and customer complaints, review SOPs, and lead investigations to ensure timely closeout and regulatory readiness. Work environment is office and production-based with some overtime.