QA Automation Test Engineer

Apex Systems; Northern (KY); Hybrid; USD 85,000 - 110,000; Full time

Job summary

Apex Systems is seeking a QA Automation Test Engineer to support testing of AWS Connect phone software during a migration from Avaya. The role works within a large QA team, coordinating with development teams in an Agile environment.

The ideal candidate has 2-4 years of QA automation experience, strong JIRA/Cyara/Postman/SoapUI skills, and a Bachelor’s degree. Remote work is available across the United States.

Qualifications

• Bachelor's degree required.
• 2-4 years of QA automation/testing experience.
• Proficiency with JIRA, Cyara automation, and Postman/SoapUI.

Responsibilities

• Write test cases and perform automation testing.
• Conduct data mapping and estimate work effort for IVR requirements.
• Validate test data using Postman or SoapUI and raise defects in Jira.

Skills

JIRA

Cyara automation

Postman/SoapUI

Education

Bachelor's degree

Tools

qTest

K6

Tosca

Job description

Apex Systems is hiring a QA Automation Test Engineer for a large Healthcare client.

Location: Fully remote anywhere in the US.

*YOU MUST BE AUTHORIZED TO WORK IN THE UNITED STATES WITHOUT SPONSORSHIP*

We are seeking a QA Automation Test Engineer to support the testing of AWS Connect phone software development during a migration from Avaya to AWS. This role operates within a large, dynamic QA team that has direct contact with development teams in an Agile environment. The position requires deep knowledge of both Avaya and AWS Connect, IVR systems, and call center workflows.

Key Responsibilities

• Write test cases and perform automation testing.
• Conduct data mapping and estimate work effort for IVR requirements.
• Identify IVR conditions for requesting test data and prepare smoke testing data.
• Validate test data using Postman or SoapUI.
• Develop test strategies, define test scenarios, and create test cases from requirements.
• Develop and maintain test scripts and analyze bugs.
• Execute test cases, raise defects using Jira, and document findings in Confluence and Qtest/Quality Center.

Required Qualifications

• Education: A bachelor's degree is required.
• Experience: 2-4 years of experience with the responsibilities listed above.
• Technical Skills: Proficiency with JIRA, Cyara automation, and Postman/SoapUI is required.

Preferred Qualifications

• Experience with testing within an Agile framework.
• Knowledge of API testing, AWS Connect Lambda testing, and Dynamo DB testing.
• Familiarity with Chat/SMS testing and payment/billing system testing.
• Experience with qTest, K6 for load testing, and Tosca automation.
• Bilingual proficiency in Spanish/English is preferred but not required.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing® in Talent Satisfaction in the United States and Great Place to Work® in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process.

You can access our privacy policy at https://www.apexsystems.com/privacy-policy

Benefits Overview

• Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection.
• We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure.
• Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts.
• In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA.
• Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach.
• You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.

Equal Opportunity

Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.