QA Analyst

Swyfft; United States; Remote; USD 80,000 - 90,000; Full time

Job summary

A leading insurtech company seeks a QA Analyst to enhance their policy management system. The role involves collaborating with product owners, troubleshooting systems, and creating test plans. Ideal candidates have 3+ years in insurance-related QA, strong SQL skills, and effective communication. This fully remote role offers competitive pay between $80,000 and $90,000, along with comprehensive benefits, including 401(k) matching and generous PTO.

Benefits

Medical, Dental, and Vision insurance

401K with matching

20 days of PTO annually

Flexible working hours

Qualifications

• 3+ years of experience as a QA Analyst in the insurance industry.
• Experience with modern test case management tools.
• Familiarity with API documentation and testing.

Responsibilities

• Troubleshoot system problems and highlight root causes.
• Execute efficient test plans and perform ad-hoc testing.
• Create targeted test plans from specs.

Skills

Detail-oriented problem solver

SQL proficiency

Analytical skills

Effective communicator

Education

Bachelor's degree in Computer Science

Tools

Test case management tools

.NET

SQL Server

Job description

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Direct message the job poster from Swyfft

At Swyfft, we're reshaping the way home insurance and commercial package products are priced and bound. We've created an insurance experience that's smart, instant, and designed to deliver unparalleled customer service.

Our focus on lightning-fast quotes and seamless claims servicing is powered by cutting-edge technology and an Agent and Customer-centric approach that sets us apart in the industry.

Joining Swyfft means becoming part of a dynamic team of forward-thinkers who thrive on moving fast and delivering exceptional products. We pride ourselves on fostering an environment where creativity and positive energy thrive.

As we continue to grow and expand, we're on the lookout for experienced professionals like you to join us in transforming the insurance landscape. If you're passionate about leveraging technology to provide the best customer service experience and are ready to be a part of our journey, we welcome you to explore opportunities at Swyfft!

About the Position:

We are looking for a manual QA Analyst with insurance industry experience to join our growing team.

As a key member of our team, you will collaborate closely with product owners and project stakeholders to deliver impactful change to our policy management system. Your contributions will help us deliver exceptional solutions for our personal insurance business partners, internal users, agents, and valued clients.

If you are a curious, detail-oriented, problem-solver who thrives on breaking things and pushing our software to its limits, this might be the position for you

Note: We are unable to provide sponsorship of any kind at this time.

This position is a 100% U.S. based remote opportunity.

Some travel for team meetings and training may be required.

Key Responsibilities: (What you'll be asked to do)

• Learn and understand our underlying technology to predict and prevent where things are likely to break.
• Troubleshoot system problems (in test and production) to highlight the root cause of failures.
• Execute efficient test plans and perform ad-hoc testing as needed.
• Perform effective data validation and analysis using SQL.
• Utilize spec docs to create targeted test plans that exhibit the intersection of business needs and likely tech failures.

The Successful Candidate: (What we're looking for)

• Previous experience as a QA Analyst in the insurance space (small to mid-sized homeowners or commercial insurance carrier is ideal).
• Proven ability to write effective and detailed test cases and test plans from requirements, user stories, or technical specifications.
• You understand complex insurance processes enough to know what we need before we even ask for it.
• Strong understanding of insurance-related technical jargon/lingo well enough to communicate with the developers who are still playing D&D in their parent’s basement every Wednesday night.
• Deadlines don’t phase you; you’ve already finished the project three days early and can start working on something else.
• You are an analytical problem solver who thrives in a fast-paced, very collaborative environment.
• Excellent written and verbal communication skills.
• We want to work with people who are reliable and easy to get along with.

Some Requirements:

• 3+ years as a QA Analyst in the property and casualty insurance space.
• Hands-on experience with modern test case management tools.
• Familiarity with interpreting API documentation and testing.

Education:

• Bachelor’s degree in Computer Science, Computer Engineering, or IT is required.

Computer Skills:

• 3+ years performing testing or other similar tech-related work.
• 2+ years SQL or similar scripting experience.
• Coding and troubleshooting experience with our tech stack (.NET/C#/SQL Server).
• Experience testing different data formats like JSON and XML.

Other:

• Reliable high-speed internet connectivity required.
• Designated quiet work from home space.

The typical base pay range for this role across the U.S. is: $80,000 - $90,000 per year + benefits. There is a different range applicable to specific work locations. This salary range is a good-faith estimate of what Swyfft may pay for this position at the time of posting. Actual compensation may vary based on skills, qualifications, and experience. The range reflects annual compensation (as applicable) and does not include bonuses or other incentives that the company may choose to pay at its sole discretion.

In addition to base compensation Swyfft offers a comprehensive benefit package.

We Have a Great Benefits Package!

• Medical, Dental, and Vision
• Short- and Long-Term Disability (Company Paid)
• Voluntary Long-Term Disability
• Employee Life & AD&D (Company Paid)
• Voluntary Employee, Spouse, and Child Life & AD&D
• Healthcare, Dependent Care and Transit FSA, and Healthcare Savings Account (HSA)
• 401K with a generous matching contribution and no vesting schedule
• 20 days of PTO annually (prorated based on hire date)
• Company Paid Holidays and 2 “Choose Your Own Holidays”

It is the policy of Swyfft to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

If you require accommodations during the application or interview, please contact Human Resources at [e-mail], and we will make every effort to accommodate your needs.

Please Note: Swyfft is not accepting 3rd party agency resumes for this position, please do not forward resumes to our careers email address or Swyfft employees. Swyfft will not be responsible for any fees related to unsolicited resumes.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Quality Assurance, Information Technology, and Analyst

Industries

• Insurance Agencies and Brokerages, Insurance, and Insurance Carriers

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Inferred from the description for this job

Medical insurance

Vision insurance

401(k)

Disability insurance

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