PVA Clerk

Souderton, PA; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a forward-thinking organization dedicated to making a difference in education. This role as a Clerk at the Philadelphia Virtual Academy offers a unique opportunity to support students and parents in navigating educational programs. You will play a vital role in assisting with student reengagement, maintaining the virtual office, and ensuring academic support is accessible. With a focus on excellent customer service and effective communication, this position is perfect for those passionate about helping others succeed. Enjoy a competitive hourly rate and various benefits while contributing to a meaningful mission.

Benefits

Employer paid base medical plan

Paid credential renewals

403 (b) Retirement Savings Plan

Employer paid Employee Assistance Program (EAP)

Tuition discounts

Milestone service awards

Employee referral bonus

Gift card raffle on pay-day Fridays

Qualifications

• High School Diploma or GED required.
• Experience in administrative roles preferred.

Responsibilities

• Assist with student orientation and engagement.
• Oversee in-person drop-in center for academic help.
• Maintain virtual office and perform clerical duties.

Skills

Knowledge of web-based programs and apps

Excellent customer service skills

Effective communication (oral and written)

Strong organizational skills

Time management skills

Adaptability to changes

Education

High School Diploma or GED

Experience in administrative/clerical role

Experience troubleshooting computer-related issues

Job description

Make a difference every day by joining CCRES as a Philadelphia Virtual Academy (PVA) Clerk through our partnership with the CCIU!

The Clerk position will support the Philadelphia Virtual Academy program on site at their Philadelphia location. This position communicates with students and parents to help them understand the program and maneuver through the PVA system.

NOW OFFERING PAID CREDENTIALS- Eliminating upfront costs for necessary clearances & TB screening!

Primary Responsibilities:

• Assist the Student Support Liaison and Teaching Assistants in orientation, student reengagement process, and monitoring the virtual drop-in center.
• Assist parents and students: work with small groups on orientation activities, scheduling meetings for Student Support Liaisons and Teaching Assistants with parents for student achievement.
• Oversee students attending in-person drop-in center and ensure that students receive the academic help they need by connecting them with teachers and other appropriate resources
• Assist with clerical duties: maintaining the virtual office, record keeping tasks, data entry, etc

Summary:

Location: Ferguson School Building

2000 N 7th St. Philadelphia, PA 19122

Schedule: 8:00-4:00

Duration: 12 month, on-going position

Pay Rate: $19.40 per hour

ESSENTIAL JOB SKILLS:

• Knowledge of web-based programs and apps
• Excellent customer service skills
• Ability to effectively communicate (oral and written)
• Strong organizational and time management skills with the ability to meet deadlines
• Ability to adapt to organizational, system and developmental changes with assistance from supervisor and/or colleagues

EDUCATION AND EXPERIENCE:

• High School Diploma or GED
• Experience in an administrative/clerical role preferred
• Experience troubleshooting computer- and technology-related issues preferred
• Excellent customer service and communication skills
• Good organizational skills
• Strong technical aptitude and problem-solving skills

CREDENTIALS:
(Clearances current within 12 months)

• * Paid clearances & TB screening!

• PA Child Abuse (Act 151) Clearance
• PA Criminal (Act 34) Clearance
• PA Department of Education FBI -- Use code 1KG6XN
• TB Screening -- current within 3 months
• Education Documentation - diploma OR official transcripts from graduate program

• Employees scheduled for 30+ hours per week are eligible for medical benefits
• Employer paid base medical plan
• Employees scheduled for 20+ hours per week are eligible for dental, vision, and other supplemental benefits: Life
• insurance, short-term disability, accidental, critical illness, hospital indemnity, Norton Life Lock identity protection
• Paid credential renewals
• 403 (b) Retirement Savings Plan - up to 3% employer match
• Employer paid Employee Assistance Program (EAP)
• Tuition discounts through educational partnerships
• Milestone service awards
• Employee referral bonus
• Gift card raffle on pay-day Fridays

ABOUT CCRES

As a 501(c)(3) non-profit, CCRES Educational and Behavioral Health Services is an organization of dedicated and highly-trained staff members who provide quality services to schools, children, adults, and families. We work in partnership with the Chester County Intermediate Unit (CCIU) to provide the highest quality of behavioral health & education services to area school districts and programs.

MISSION STATEMENT

The mission of CCRES is to ensure quality educational and human service programs for children, families, and schools. Through innovative partnerships, we provide human resources and grant opportunities.

APPLY TODAY FOR IMMEDIATE CONSIDERATION!

*For a complete listing of available positions with CCRES please click here: https://apply.workable.com/ccres/?lng=en

CCRES is an equal opportunity employer. We value diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information.