Purity Spring Resort - Houseman

Highway West Vacations; Madison (NH); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a premier hospitality property management firm as a Houseman, where you'll play a crucial role in maintaining the cleanliness and functionality of a beautiful resort. This dynamic position involves assisting with housekeeping, supporting guest needs, and ensuring safety and sanitation standards are met. You'll be part of a dedicated team committed to providing exceptional guest experiences and creating unforgettable memories. If you enjoy working in a fast-paced environment and have a passion for hospitality, this role is perfect for you!

Benefits

Fully company-paid employee health insurance

Vacation and sick leave

Paid holidays

Life insurance

Employee discounts

Qualifications

• Previous experience in hospitality or maintenance preferred.
• Ability to lift items up to 50 lbs and work outdoors.

Responsibilities

• Maintain cleanliness and assist in housekeeping duties.
• Respond to guest requests and ensure safety protocols are followed.
• Support event setups and maintain common areas.

Skills

Communication Skills

Organizational Skills

Problem-Solving Skills

Physical Stamina

Education

High School Diploma or GED

Tools

Radio Communication Devices

Job description

Job Title: Houseman
Company: Highway West Vacations
Location: Purity Spring Resort
Status: Full-Time, Year-Round, Non-Exempt
Pay Rate: $18.00 per hour
Supervisor: Housekeeping Supervisor / Resort General Manager

We offer a competitive compensation package based on experience and qualifications, along with fully company-paid employee health insurance, vacation and sick leave, paid holidays, life insurance, and employee discounts!

Job Description:

The Houseman at Purity Spring Resort is a hospitality worker responsible for maintaining and repairing the facility, assisting in housekeeping duties, and supporting guest requests for housekeeping services. This position requires a hands-on individual who can maintain cleanliness, assist in event setups, and perform various tasks to ensure the smooth operation of the facility.

Responsibilities Include:

Guest and Staff Support...

• Respond to radio calls promptly, addressing various housekeeping and facility needs throughout the shift.
• Strip soiled linen from beds when asked to assist housekeepers.
• Assist housekeepers with heavy lifting and special cleaning projects as directed.
• Ensure the security of guest belongings while in guest rooms, handling items with care.
• Communicate effectively with guests and staff to resolve issues and provide excellent customer service.
  
  Safety and Sanitation...
• Adhere to all safety and sanitation policies and procedures to ensure a safe working environment for all.
• Perform monthly fire/life safety checks to ensure that safety systems are operational and in compliance with regulations.
  
  Property Inspections and Utilities...
• Conduct daily property inspections, checking all buildings to ensure lights are turned off, thermostats and A/Cs are adjusted, and doors are properly locked at the end of the shift.
• Perform weekly checks of LP and oil levels at all tanks to ensure that energy systems are functioning properly and efficiently.
  
  Facility and Event Support...
• Assist with the successful setup, service, and breakdown of banquet events, following event orders and ensuring proper reset of rooms post-event.
• Take inventory of banquet supplies (chairs, tables, audio-visual equipment) and ensure they are properly stored and maintained.
• Maintain the cleanliness and organization of banquet and common areas, ensuring these are thoroughly cleaned after each event.
  
  Waste and Linen Management...
• Walk all assigned units (guest rooms, pool areas, kitchens, etc.) at the beginning, throughout, and at the end of the shift to collect trash, soiled linen, and other items as assigned by management.
  
  Maintenance and Groundskeeping...
• Assist with snow removal
• Perform morning pool maintenance duties, ensuring cleanliness and compliance with health standards. Check chemical levels and chlorine levels as required (CPO certification preferred).

Qualifications Include:

• Education: High school diploma, GED, or currently working towards one.
• Experience: Previous experience in a hospitality, housekeeping, or maintenance role is preferred but not required.
• Basic technology skills (e.g., using radios, basic reporting systems).
• Ability to work outdoors in various weather conditions.
• Strong communication skills and the ability to interact positively with guests and staff.
• Strong organizational skills, attention to detail, and the ability to work quickly and efficiently.
• Ability to lift, carry, push, pull, or move items weighing up to 50 lbs. and occasionally climb ladders.
• Ability to stand for long periods and perform physically demanding tasks.
• Must be dependable and adhere to scheduled shifts, including evenings, weekends, and holidays.
• Ability to maintain confidentiality and act with integrity in guest interactions.
• Problem-solving skills and a customer-service-oriented attitude.
• Strong work ethic, positive attitude, and commitment to delivering high-quality service.
• Valid driver's license.
• Proof of eligibility to work in the United States

HWV Hospitality Services Inc. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

#HWV1

Position Requirements

Full-Time/Part-Time Full-Time

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

About the Organization Highway West Vacations is a premier hospitality property management firm that offers unique outdoor experiences across the United States. With a portfolio of 17 boutique hotels, RV resorts, ski resorts, and marinas in six states including California, Colorado, Hawaii, Idaho, New Hampshire, and Oregon, Highway West Vacations provides a variety of vacation options for all types of travelers.

Highway West Vacations takes pride in offering exceptional guest experiences and creating unforgettable memories. Whether looking to relax in a luxury RV resort, explore a national park, hike up a volcano, hit the slopes, fish the day away, gaze at the stars, or go on a wine tour, Highway West Vacations has a destination for everyone. The company is committed to providing exceptional accommodations, top-notch amenities, and a friendly and knowledgeable staff to ensure that each guests' vacation is as enjoyable and stress-free as possible.

Highway West Vacations believes that everyone should have the opportunity to experience the beauty and wonder of the United States. So, whether planning a family vacation or a romantic getaway, the company can help create the perfect vacation experience.

Compensation

This position is currently accepting applications.

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