Purchasing Support Services | Manager, Volunteer Services

Catholic Charities of the Archdiocese of Galveston-Houston; Houston (TX); On-site; USD 50,000 - 70,000; Full time

Job summary

A family-friendly nonprofit organization in Houston is seeking a Supplier Recruiting and Volunteer Services Manager to plan and evaluate the Volunteer Services program. The ideal candidate will have a Bachelor's degree and at least two years of experience in volunteer management. Strong communication skills and proficiency with databases are essential. This role offers a chance to make a significant impact in the community.

Qualifications

• Minimum two (2) years of volunteer management experience.
• Valid Texas driver’s license.

Responsibilities

• Plan, direct, and evaluate the Volunteer Services program.
• Communicate with volunteers and maintain contact lists.
• Implement operational policies and procedures.

Skills

Strong verbal and written communication

Proficiency with volunteer databases

Teamwork

Creativity and problem-solving abilities

Confidentiality

Education

Bachelor’s degree in Health and Human Services or related field

Tools

Galaxy Digital

Excel

Word

PowerPoint

Job description

Supplier Recruiting and Volunteer Services Manager, Catholic Charities of the Archdiocese of Galveston-Houston

Join us as the Purchasing Support Services | Manager, Volunteer Services and help shape how we serve our community in the Houston-Galveston area. Catholic Charities is a family‑friendly nonprofit that embraces people of all faiths to help those in need.

Responsibilities

• Plan, direct, and evaluate the Volunteer Services program in line with Catholic Charities goals.
• Communicate with volunteers via phone, mail, and email, maintain updated contact lists, and curate a regular newsletter.
• Implement operational policies and procedures in accordance with federal, state, Archdiocese, and grant‑funder regulations.
• Coordinate evaluation and agency utilization of the Volunteer Services program, collaborate with the Director and Purchasing and Support Services for effective programming.
• Develop and execute a strategic recruiting plan, oversee volunteer onboarding, and collaborate with Human Resources on background screening.
• Design training and position descriptions for volunteer assignments.
• Act as liaison between program departments and community organizations to promote volunteer engagement, manage opportunity postings on community platforms.
• Support major community gift drives and coordinate national programs such as AmeriCorps.
• Maintain the Volunteer Database, produce statistical reports, and manage the volunteer budget.
• Prepare donation records, consult with departmental staff, and develop program manuals and handbooks.
• Supervise Volunteer Services Coordinators, complete payroll, monitor performance, and provide training.

Qualifications

• Bachelor’s degree in Health and Human Services or related field.
• Minimum two (2) years of volunteer management experience.
• Valid Texas driver’s license.

Skills and Assets

• Strong verbal and written communication.
• Proficiency with volunteer databases (e.g., Galaxy Digital), Excel, Word, PowerPoint.
• Teamwork, flexibility, and accountability.
• Creativity and problem‑solving abilities.
• Confidentiality, adaptability, and initiative.

EEO Statement

Catholic Charities is an equal‑opportunity employer. We actively foster an environment free of racism, discrimination, bias, and harassment. The successful applicant must comply with federal‑contractor vaccine mandate requirements.