Purchase Retention Mortgage Consultant

Newrez; Troy (MI); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) retirement plan with employer match

Tuition and certification reimbursement

Job summary

Newrez is seeking a Mortgage Consultant in Troy, Michigan. The role involves originating various types of loans while servicing existing customers. Candidates must have at least 2 years of experience in mortgage loan origination, an active NMLS license, and excellent customer service skills. Benefits include medical insurance, a 401(k) plan with employer match, paid parental leave, and employee mortgage loan programs.

Qualifications

• At least 2+ years’ origination experience in the mortgage or banking industry.
• Active NMLS license required.
• Ability to work efficiently in a fast-paced environment; detail-oriented.

Responsibilities

• Originate purchase and refinance loans in a timely manner.
• Engage with consumers to determine their needs.
• Prepare effective loan proposals and take mortgage loan applications.

Skills

Persuasive communication skills

Customer service orientation

Detail-oriented

Job description

Job Overview

The Mortgage Consultant is responsible for originating a variety of different types of loans focused on servicing our existing customers.

Responsibilities

• Originate purchase and refinance loans by responding to company-provided leads via phone in a timely manner from internet, direct mail campaigns, referrals, or other special marketing campaigns.
• Engage with consumers, determine their needs, and offer the appropriate products.
• Take mortgage loan applications by phone and prepare effective loan proposals.
• Obtain all necessary information to close the loan in a timely manner, including but not limited to credit reports, income verification, appraisals, etc.
• Meet individual monthly sales goals.
• Stay informed of developing trends in the mortgage industry.
• Maintain compliance with the NewRez Code of Conduct.
• Perform related duties as assigned by supervisor.

Qualifications & Requirements

• Originating experience in the mortgage or banking industry required.
• At least 2+ years’ origination experience.
• Active NMLS license.
• Solid understanding of appraisals, title reports, and product guidelines.
• Experience utilizing persuasive communication skills; inside sales experience preferred.
• Ability to connect with borrowers, friendly demeanor, customer service oriented.
• Ability to work efficiently and accurately in a fast‑paced environment.
• Careful decision making, detail-oriented.
• Ability to work independently with minimal supervision.
• Professional communication skills.
• All employees are required to have smartphones that meet company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on meeting this requirement.

Benefits

• Medical, dental, and vision insurance
• Health Savings Account with employer contribution
• 401(k) retirement plan with employer match
• Paid maternity leave, parental bonding leave, and caregiver leave
• Adoption assistance
• Tuition and certification reimbursement
• Employee mortgage loan program
• Newrez Employee Emergency and Disaster Fund

Equal Employment Opportunity

We are proud to be an equal‑opportunity employer. We celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and veteran status. Different makes us better.