Pulmonary Care Coordinator

Intermountain Health; Murray (UT); On-site; USD 72,852,000 - 114,616,000; Full time

Job summary

Intermountain Health Intermountain Medical Center in Murray, UT is seeking a Pulmonary Care Coordinator to provide advanced care coordination and program navigation within a comprehensive pulmonary program. The role interfaces with patients, families, and clinicians to guide diagnostic evaluation, procedures, and longitudinal care management.

This full-time, in-person position supports scheduling of pulmonary procedures (including right heart catheterization), prior authorizations, accreditation

Qualifications

• Two years of demonstrated relevant clinical coordination experience.
• Demonstrated experience managing complex workflows.
• Demonstrated strong communication skills.
• Demonstrated multidisciplinary team experience.
• Demonstrated EHR proficiency.

Responsibilities

• Serves as a primary point of contact for pulmonary patients, caregivers, and referring providers across the continuum of care.
• Coordinates and navigates patients through diagnostic evaluation, including imaging and pulmonary testing.
• Facilitates scheduling and coordination of pulmonary-related procedures, including right heart catheterization.
• Ensures diagnostic labs are completed and follows up on gaps.
• Assists patients in navigating financial barriers and connects them to financial assistance resources.
• Ensures timely completion of provider-directed care plans and tracks patient progress.
• Provides patient and caregiver education regarding pulmonary conditions, testing, and treatments.
• Identifies and escalates barriers to care and supports insurance authorization processes.
• Maintains patient tracking systems and supports reporting.

Skills

Care Coordination & Patient Navigation

Multidisciplinary Team Collaboration

Clinical Workflow Management

Strong Communication

Organizational & Time Management

Problem Solving & Critical Thinking

Insurance Authorization Experience

EHR Proficiency (Epic preferred)

Program Development Awareness

Tools

Epic

Job description

Intermountain Health Intermountain Medical Center

Full time

Job Description:

The Pulmonary Care Coordinator provides advanced care coordination, program navigation, and operational support for patients undergoing evaluation and treatment within a comprehensive pulmonary program. This role serves as a key liaison between patients, providers, and multidisciplinary teams to ensure timely progression through diagnostic evaluation, procedural interventions (e.g., right heart catheterization), and longitudinal care management. The Coordinator applies established clinical workflows, program protocols, and payer requirements to guide patients through complex pulmonary care pathways, support adherence to care plans, improve patient experience, and contribute to the growth of an integrated Pulmonary or Lung Institute model.

Schedule

Full time, 40 hours/week, Monday - Friday

Location

In-person, Intermountain Health Medical Center

Essential Functions

• Serves as a primary point of contact for pulmonary patients, caregivers, and referring providers across the continuum of care
• Coordinates and navigates patients through diagnostic evaluation, including imaging, pulmonary testing, and procedure readiness
• Facilitates scheduling and coordination of pulmonary-related procedures, including right heart catheterization and other specialty interventions
• Ensures certain diagnostic labs are completed and follows up on gaps
• Assists patients in navigating financial barriers and connects them to financial assistance resources
• Ensures timely completion of provider-directed care plans and tracks patient progress
• Provides patient and caregiver education regarding pulmonary conditions, testing, and treatments
• Identifies and escalates barriers to care
• Supports prior authorization and insurance processes
• Acts as liaison between multidisciplinary teams
• Maintains patient tracking systems and supports reporting
• Supports program development and accreditation readiness

Skills

• Care Coordination & Patient Navigation
• Multidisciplinary Team Collaboration
• Clinical Workflow Management
• Strong Communication
• Organizational & Time Management
• Problem Solving & Critical Thinking
• Insurance Authorization Experience
• EHR Proficiency (Epic preferred)
• Program Development Awareness

Required Qualifications

• Two years of demonstrated relevant clinical coordination experience
• Demonstrated experience managing complex workflows
• Demonstrated Strong communication skills
• Demonstrated Multidisciplinary team experience
• Demonstrated EHR proficiency

Preferred Qualifications

• Bachelor’s degree
• Prior authorization experience - HIGHLY PREFERRED
• Pulmonary hypertension or cardiothoracic experience
• Familiarity with RHC, PTE, BPA workflows
• Insurance authorization experience
• Accreditation or registry experience
• Quality improvement/data tracking experience

Physical Requirements

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typicaly includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.

Location:

Intermountain Health Intermountain Medical Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

$25.39 - $40.00

Benefits

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here (https://intermountainhealthcare.org/careers/benefits) .

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.

Headquartered in Utah with locations in six primary states and additional operations across the western U.S., Intermountain Health is a nonprofit system of 34 hospitals, 400+ clinics, a medical group of more than 4,800 employed physicians and advanced care providers, a health plan division called Select Health with more than one million members, and other health services. Helping people live the healthiest lives possible, Intermountain is widely recognized as a leader in clinical quality improvement and efficient healthcare delivery.

Join our world-class team and embark on a career filled with opportunities, strength, innovation, and fulfillment.

Intermountain Health strives to make the application process accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact 1-800-843-7820 or email [e-mail] . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

Introduce yourself to our Talent Acquisition team and we will get in touch if there is a role that seems like a good match.

Intermountain Health’s PEAK program supports caregivers in the pursuit of their education goals and career aspirations by providing up-front tuition coverage paid directly to the academic institution. The program offers 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates. Caregivers are eligible to participate in PEAK on day 1 of employment. Learn more. (https://intermountainhealthcare.org/careers/working-for-intermountain/employee-benefits/peak-program/)

The primary intent of this job description is to set a fair and equitable rate of pay for this classification. Only those key duties necessary for proper job evaluation and/or labor market analysis have been included. Other duties may be assigned by the supervisor.

Thanks for your interest in continuing your career with our team!