PUCT, Risk Management Coordinator (Risk Management Specialist III - IV)

Public Utility Commission of Texas; Austin (TX); Hybrid; USD 70,000 - 90,000; Full time

Job summary

The Public Utility Commission of Texas (PUCT) is seeking a Risk Management Coordinator in the Critical Infrastructure Security and Risk Management division to strengthen agency resilience. You will identify and assess operational risks, develop mitigation strategies, and coordinate workplace safety programs.

Role includes managing workers' compensation matters, supporting emergency preparedness and business continuity planning, and delivering risk management training to staff.

Qualifications

• Bachelor's degree of higher is required in business management, public administration, risk management, occupational safety & health, emergency management or related field.
• Experience in risk management, regulatory compliance, safety programs and incident response is preferred.
• Knowledge of workers' compensation administration and safety training concepts is desirable.

Responsibilities

• Identify and assess risks to agency operations and develop mitigation strategies.
• Evaluate effectiveness of risk management and safety programs and recommend improvements.
• Coordinate workplace safety and workers' compensation matters with HR and other units; support emergency preparedness and business continuity planning.
• Provide risk management and safety education and training to agency employees.

Skills

Risk assessment

Emergency management

Regulatory compliance

Workers' compensation administration

Loss prevention

Education

Bachelor's degree in business management, public administration, risk management, occupational safety and health, emergency management or a related field

Job description

Agency Information

The Public Utility Commission of Texas: Your Gateway to a Fulfilling Career!

NOTICE TO APPLICANTS

Applications Must Contain a Complete Employment History, Including:

• Job title
• Dates of employment
• Name of employer
• Supervisor's name and phone number
• Description of duties performed, demonstrating how you meet the minimum qualifications for the position

Important: Resumes do not replace the required information on the CAPPS State of Texas application. Applications stating, "See attached" or "See resume" will not be accepted. The employment history provided on your resume must be consistent with the employment history on your application. Material, omissions, discrepancies, or conflicting employment information between the resume and State of Texas Application will result in an incomplete application and will not receive further consideration for the position. It is the applicant's responsibility to ensure all required information and supporting documentation are complete, accurate, and submitted at the time of application.

Required Documents

The hiring manager has requested the above document(s) be submitted with the CAPPS State of Texas Application.

• Resume

Incomplete applications will not be considered.

Public Utility Commission overview

The Public Utility Commission regulates the state's electric, telecommunication, and water and sewer utilities, implementing respective legislation and offering customer assistance in resolving customer complaints.

Join a Team Dedicated to Public Service

Are you passionate about making a positive impact on the lives of Texans? We are committed to building a highly skilled workforce. Our team boasts a wide range of expertise, from legal and engineering professionals to dedicated administrative staff. What unites us is our dedication to serving the public and our commitment to protecting customers, fostering competition, and promoting high-quality utility infrastructure.

Make a Difference with Us

We recognize the importance of motivated and knowledgeable staff to accomplish our critical mission. If you're eager to contribute to ensuring compliance within the electric, telecommunications, and water and sewer utilities, we want to hear from you! A career at the PUC will not only expand your professional horizons but also make you part of a highly motivated, technically skilled, and supportive team environment.

Competitive Benefits Package

In addition to a positive and family-friendly work culture, the PUC offers a comprehensive benefits package to its employees.

DIVISION - EXECUTIVE DIRECTOR

DEPARTMENT - CRITICAL INFRASTRUCTURE SECURITY AND RISK MANAGEMENT

About The Executive Director's Division

The Executive Director is the only statutorily required position at the Commission other than the Commissioners. Under PURA (Public Utility Regulatory Act) …

• 12.103, the Executive Director is responsible for the daily operations of the Commission and coordinates the activities of commission employees. The Executive Director reports to the Commissioners.

The Executive Director's Office oversees the Critical Infrastructure Security and Risk Management (CISRM) and Energy Efficiency program areas, along with the Infrastructure, Legal, and Rate Regulation Divisions, ensuring effective leadership, strategic direction, and alignment with the agency's mission to protect Texas utility consumers and promote reliable utility services.

Critical Infrastructure Security and Risk Management

The Critical Infrastructure Security and Risk Management department collaborates with utilities to ensure that cyber and physical security best business practices are utilized, provides emergency management assistance and coordination, and connects utilities to available state and federal resources.

Energy Efficiency

Energy Efficiency is responsible for the regulation of the eight investor-owned utilities required to provide energy efficiency programs to reduce residential and commercial customers’ energy consumption and manage consumer energy costs. The department focuses on the intersection of the distribution grid and retail market with attention to distributed energy resources and residential demand response.

Help Protect, Prepare, and Strengthen the PUCT Through Risk Management and Safety!

If you're passionate about making an impact through public service, join the Public Utility Commission of Texas (PUCT) as a Risk Management Coordinator in the Critical Infrastructure Security and Risk Management (CISRM) department. In this role, you'll help strengthen agency resilience by managing operational risks, supporting workplace safety programs, coordinating workers' compensation matters, and providing employee training that helps keep our workforce safe and prepared.

Critical Infrastructure Security and Risk Management (CISRM) is seeking a Risk Management Coordinator

to perform complex to highly complex risk management work involving identifying and assessing risks to agency operations; developing and monitoring mitigation strategies; evaluating the effectiveness of risk management and safety programs; and recommending improvements to strengthen the agency's operational resilience. This position will also coordinate workplace safety and workers compensation matters with Human Resources, support emergency preparedness and business continuity planning, and provide risk management and safety education and training to agency employees.

If you're passionate about workplace management, and making a meaningful impact, we encourage you to apply and become part of a team dedicated to strengthening CISRM’s risk management and safety initiatives while supporting the agency's overall mission.

The ideal candidate should possess the following minimum qualifications. Applicants must meet all the required minimum qualifications to be considered for this position.

Risk Management Specialist III

Graduation from an accredited college or university with a bachelor's degree or higher in business management, public administration, risk management, occupational safety and health, emergency management or a related field

Risk Management Specialist IV

Graduation from an accredited college or university with a bachelor's degree or higher in business management, public administration, risk management, occupational safety and health, emergency management or a related field and two years of full-time work experience in risk management, occupational safety and health, regulatory compliance, emergency management, business continuity planning, workers' compensation administration, or loss prevention.

Additional full‑time work experience in risk management, occupational safety and health, regulatory compliance, emergency management, business continuity planning, workers' compensation administration, or loss prevention may substitute for education on a year-for-year basis.

Preferred Qualifications

The ideal candidate will also possess one or more of the following preferred qualifications:

• Certification as a Certified Risk Management Professional (CRMP), Certified Business Continuity Professional (CBCP), or Project Management Professional (PMP).

WORK SCHEDULE

The PUCT operates on a standard work schedule of Monday through Friday, 8:00 a.m. to 5:00 p.m. Employees may request an alternative work schedule in accordance with the PUCT's Alternative Work Schedule Policy. Approval of such requests is based on business needs and management discretion and is not guaranteed.

Newly hired employees are required to complete a waiting period before becoming eligible to telecommute. After 30 days of employment and with supervisor approval, a new hire may telecommute up to one day per week. After 90 days of employment and with supervisor approval, a new hire may telecommute up to two days per week. Supervisors may require new hires to report to the office more frequently if necessary to support training, performance, or business needs.

VETERAN'S PREFERENCE

Veterans, Reservists, or Guardsmen with a Military Occupation Specialty (MOS) or additional duties that fall in the fields listed in the below link who meet the minimum qualifications are encouraged to apply.

The MOS codes applicable to this position can be accessed at:

MOS for Risk Management Coordinator

If you qualify for a Veteran Employment Preference, it is mandatory that you provide the required documentation with your State of Texas Application. Documentation must be provided before a Veteran Preference can be granted. Required documentation is as follows: Veteran - DD Form 214; Surviving Spouse of a Veteran who has not remarried - Marriage Certificate and DD Form 1300; Orphan of a Veteran who was killed during active duty - Birth Certificate and DD Form 1300.

Starting salary will be determined based on the selected candidate's qualifications and experience within the advertised salary range. The salary of an ERS retiree or non-contributing member may be 6% less than the recommended salary.

REMARKS

• Due to the volume of applications received, only candidates selected for an interview will be contacted. The timing of application review and interviews may vary based on the needs of the agency and the recruitment process.
• All information provided in connection with an employment application must be accurate and complete. Any misstatement, falsification, or omission of information may result in refusal to hire or, if hired, termination.
• If the position requires it, licensure as a Professional Engineer or to practice law in Texas will be verified through the Professional Board of Engineers or the State Bar of Texas for the selected candidate.
• A satisfactory driving record is necessary for driving a state or personal vehicle for agency business. Selected candidates will have their driving records evaluated according to the Commission's Traffic Safety policy.
• For males born on or after January 1, 1960, the PUC will verify Selective Service registration through the online Selective Service System. Males born after January 1, 1960, who are not registered must provide proof of exemption from the Selective Service registration requirement.
• The Public Utility Commission of Texas (PUCT) participates in the EVerify+ system to confirm employment eligibility for all newly hired employees. All candidates must be legally authorized to work in the United States at the time of hire.
• Employment offers are contingent upon successful completion of the EVerify+ employment eligibility process.
• The PUCT does not have the ability to sponsor employees for work authorization and does not have a formal training program to participate in the STEM OPT extension program sponsored through U.S. Universities.
• Your application for a position with access to sensitive systems, confidential records, or information related to critical infrastructure facilities may subject you to a criminal background check pursuant to Texas Government Code 411.14031 and Texas Utilities Code 12.107 after a conditional offer of employment is made. Your consent for this criminal background check will be requested following a conditional offer of employment.
• The Public Utility Regulatory Act imposes certain restrictions on PUCT employees¿ investments, professional activities, and relationships with public utilities, with some limited exceptions. PUCT employees are also prohibited from having a financial interest in a public utility, an affiliate of a public utility, and a person a significant portion of whose business consists of furnishing goods or services to public utilities or affiliates.
• The PUCT has a Post-Employment Restriction - details furnished upon request.

The PUCT is an Equal Employment Opportunity Employer.

Internal Applicant Eligibility Requirements

• Newly hired employees must successfully complete their six-month probationary period and have a satisfactory performance review on file before becoming eligible to apply for other positions within the PUCT.
• Employees who transfer to a new position or division must remain in their new role for at least six months and have a satisfactory performance review before applying for another position within the PUCT.
• Employees are not eligible to apply for positions within their classification series in their current division. This restriction does not apply for supervisory positions within the same classification series. Advancement within a classification series in the same division occurs through the promotional process based on demonstrated performance at the high level.