PubSec Field Inside Account Executive

SHI International Corp.; United States; On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

401K

Flexible spending

Job summary

SHI International Corp. is looking for a PubSec Field Inside Account Executive to build a book of business in the Public Sector. This role entails cold calling, establishing customer relationships, and assisting clients in managing IT solutions.

Applicants should have at least a Bachelor’s degree and 2 years of experience in Customer Service or Inside Sales. The estimated annual pay range is $50,000 - $75,000, including base salary and commissions.

Qualifications

• Minimum 2 years of Customer Service and/or Inside Sales experience.
• Proficiency in customer outreach and delivering tailored customer service solutions.

Responsibilities

• Conduct cold calling and prospecting to identify potential customers.
• Grow existing active buying accounts by managing projects through the sales cycle.
• Assist customers in managing their IT environment.

Skills

Cold calling

Customer relationship management

Microsoft Office

Project management

Customer service

Education

Bachelor’s Degree or equivalent work experience

Job description

About Us

Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.

Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. The Heartbeat Of SHI Is Our Employees – All 7,000 Of Them.

You’ll enjoy

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.

Job Summary

The PubSec Field Inside Account Executive’s purpose is to build a book of business and sell to SHI’s customers within an assigned territory within the Public Sector. The PubSec Field Inside Account Executive will profile accounts through cold calling and prospecting while developing and maintaining customer relationships in their territory.

Role Description

• Conduct cold calling and prospecting to identify potential customers.
• Establish and nurture relationships via email and phone within assigned books of business.
• Assist customers in selecting, deploying, and managing various aspects of their IT environment.
• Address client concerns and make recommendations to help them achieve their objectives.
• Quote and place orders based on customer requests.
• Grow existing active buying accounts by managing projects through the entire sales cycle.
• Meet or exceed monthly and quarterly production quotas.
• Proactively schedule and facilitate customer meetings with SHI internal resources.
• Acquire and manage the IT needs of medium to large businesses, ensuring a best-in-class customer experience.
• Collaborate and co-sell with SHI internal resources to resolve customer inquiries and offer solutions to IT challenges.

Behaviors and Competencies

• Collaboration: Demonstrates willingness to contribute to team tasks and responsibilities when assigned.
• Communication: Communicates simple ideas and information clearly.
• Consultative Sales: Understands customer needs and provides appropriate solutions when guided.
• Customer Service: Provides responsive and courteous assistance to customers.
• Flexibility: Adjusts to changes in tasks and responsibilities when required.
• Listening: Demonstrates attentive listening in conversations and understands information as presented.
• Organization: Maintains a clean and organized workspace and follows simple organizational systems.
• Problem-Solving: Addresses and resolves problems when they arise.
• Prospecting: Understands the basic principles of prospecting and identifies potential leads when provided with a list or database.
• Self-Motivation: Takes on tasks and responsibilities independently when assigned.
• Time Management: Prioritizes tasks to meet deadlines.
• Willingness to Learn: Demonstrates interest in learning and seeks opportunities for development.

Skill Level Requirements

• Ability to cold call and create new business opportunities - Basic
• Ability to grow existing customer relationships - Basic
• Ability to learn new concepts and processes quickly - Basic
• Proficiency in customer outreach and delivering tailored customer service solutions - Basic
• Proficiency in Microsoft Office Tools - Basic
• Proficiency in project management - Basic

Other Requirements

• Minimum Bachelor’s Degree or equivalent work experience
• Minimum 2 years of Customer Service and/or Inside Sales experience
• 10% of in-market travel as needed

The estimated annual pay range for this position is $50,000 - $75,000 which includes a base salary and commissions. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status