Publishing Relations Coordinator

Kobalt; Los Angeles (CA); On-site; USD 50,000 - 70,000; Full time

Job summary

Kobalt in Los Angeles is seeking a detail-oriented Coordinator to join our Writer & Publisher Relations team. You’ll provide administrative support for client accounts, manage inquiries via Zendesk, and help onboard new agreements and catalog ingestion.

This role emphasizes accuracy, privacy, and strong communication with senior colleagues and external clients. You’ll coordinate cross-functional workflows with Operations, maintain client records, and help optimize processes to improve catalog

Qualifications

• Experience in music administration or publishing is preferred.
• Strong written and verbal communication skills.
• Ability to manage multiple tasks with careful attention to detail.
• Experience using CRM and ticketing tools for client inquiries.

Responsibilities

• Provide administrative support to Writer & Publisher Relations for client accounts and inquiries via Zendesk.
• Assist with onboarding new agreements and catalog ingestion.
• Maintain and optimize client account information and records.
• Coordinate with Operations to support accurate production and distribution of statements.
• Develop and implement processes to improve core team efficiency and metrics.

Skills

Music administration

CRM experience

Zendesk support

Communication skills

Attention to detail

Tools

Zendesk

CRM platform

Job description

Kobalt in Los Angeles is seeking a detail-oriented Coordinator to join our Writer & Publisher Relations team. You’ll provide administrative support for client accounts, manage inquiries via Zendesk, and help onboard new agreements and catalog ingestion.

This role emphasizes accuracy, privacy, and strong communication with senior colleagues and external clients. You’ll coordinate cross-functional workflows with Operations, maintain client records, and help optimize processes to improve catalog