Publication Specialist

WGU; Salt Lake City (UT); On-site; USD 47,000 - 68,000; Full time

Benefits offered by this job

Bonuses

Health insurance

Dental insurance

Vision insurance

Telehealth

Wellbeing program

Tuition discount

Flexible paid time off

11 paid holidays

Job summary

WGU is seeking a detail-oriented professional to coordinate publication projects across multiple colleges, publishing new content and updating existing materials. The role involves collaborating with cross-functional teams, integrating feedback, and ensuring QA before course launches.

Requirements include a minimum of three years in publication-related work and a Bachelor’s degree in Communications or related field. Travel up to 20% and extensive vendor coordination are possible.

Qualifications

• Three years of experience in publication, content delivery, educational publication, instructional publication, marketing (marketing automation), data entry, or a related area, which includes data entry and coordinating projects

Responsibilities

• Coordinates publication projects for multiple colleges, including publishing new content and updating existing content.
• Responds to and incorporate student and staff feedback into courses and assessments.
• Collaborates with cross functional teams to maintain courses and assessments.
• Ensures quality assurance processes are completed prior to the launching course enhancements. systems.
• Works with development teams to develop production schedules and publication tasks ensuring a successful launch.
• Monitors work quality of the publication team and provides feedback to ensure quality products are published.
• Provides training to team members on systems use and publication processes.
• Creates documentation for publication processes and training.
• Develops and maintains relationships with vendors.
• Tracks and manages system repairs and enhancements.
• Performs other related duties as assigned.

Skills

Communication

MS Office

Problem solving

Detail oriented

Project coordination

Vendor management

Education

Bachelor’s degree in Communications

Experience with software testing/QA

Experience with software development vendors

Job description

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

Pay Range: $22.64 - $32.83

Essential Functions and Responsibilities

• Coordinates publication projects for multiple colleges, which includes publishing new content and updating existing content.
• Responds to and incorporate student and staff feedback into courses and assessments.
• Collaborates with cross functional teams to maintain courses and assessments.
• Ensures quality assurance processes are completed prior to the launching course enhancements. systems.
• Works with development teams to develop production schedules and publication tasks ensuring a successful launch.
• Monitors work quality of the publication team and provides feedback to ensure quality products are published.
• Provides training to team members on systems use and publication processes.
• Creates documentation for publication processes and training.
• Develops and maintains relationships with vendors.
• Tracks and manages system repairs and enhancements.
• Performs other related duties as assigned.

Knowledge, Skill and Abilities

• Strong oral and written communication skills.
• Proficiency with Microsoft Office programs.
• Ability to problem solve.
• Detail-oriented approach.
• Ability to manage and coordinate multiple projects.
• Ability to manage vendor relationships.

Job Qualifications

Minimum Qualifications

Three years of experience in publication, content delivery, educational publication, instructional publication, marketing (marketing automation), data entry, or a related area, which includes data entry and coordinating projects

Preferred Qualifications

• Bachelor’s degree in Communications, Marketing, English, or a related field of study
• Experience with software testing and quality assurance
• Experience working with software development vendors

Physical Requirements

• Prolonged periods sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.

This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.

Additional Information

Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.

• Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
• Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at [e-mail].
• Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.