Public Spaces Aide: Hotel Cleaning & Guest Service

Concord Hospitality Enterprises; Grand Rapids (MI); On-site; USD 18,000 - 23,000; Full time

Benefits offered by this job

Competitive wages

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates at Concord-owned

Training and career advancement

Job summary

Concord Hospitality is hiring a Houseperson to support the housekeeping team and maintain the hotel’s public spaces. You will perform rounds to keep areas clean, assist with heavy lifting, and respond to guest inquiries with a friendly, welcoming attitude.

The role emphasizes safety, sanitation, and teamwork, with opportunities for training and career development within Concord-managed properties. Weekend and holiday shifts may be required.

Qualifications

• Prior housekeeping or hospitality experience preferred.
• Strong attention to detail and organizational skills.
• Ability to work independently and as part of a team.
• Physical ability to perform cleaning tasks and assist with lifting or moving supplies.
• Flexibility to work varied shifts, including weekends and holidays.
• Commitment to safety, sanitation, and guest service standards.

Responsibilities

• Make rounds through hotel public areas to keep them clean and tidy.
• Coordinate with housekeeping staff to assist with lifting and priority requests.
• Report missing items and signs of damage or needed repairs.
• Provide attentive guest service and help when guests need assistance.

Skills

Housekeeping experience

Attention to detail

Organizational skills

Independent work

Team player

Lifting/moving supplies

Flexibility to work weekends/holidays

Guest service mindset

Job description

Concord Hospitality is hiring a Houseperson to support the housekeeping team and maintain the hotel’s public spaces. You will perform rounds to keep areas clean, assist with heavy lifting, and respond to guest inquiries with a friendly, welcoming attitude.

The role emphasizes safety, sanitation, and teamwork, with opportunities for training and career development within Concord-managed properties. Weekend and holiday shifts may be required.