Public Space Attendant - Hotel Cleaning & Guest Service

B.-F.-Saul-Hospitality-Group-; Herndon (VA); On-site; USD 33,000 - 38,000; Full time

Benefits offered by this job

Health Insurance

Dental & Vision Insurance

Short & Long Term Disability

401(k) Retirement Program

Paid Life Insurance

Tuition Reimbursement

Job summary

Embassy Suites by Hilton Dulles Airport in Herndon, VA is seeking a dedicated housekeeper to maintain public spaces and stock room supplies. You will assist guests and fellow team members while upholding cleanliness and service standards at a busy hotel near Washington Dulles International Airport.

The position emphasizes physical ability, attention to detail, and teamwork within a fast-paced environment. Benefit programs include health/dental/vision insurance, disability coverage, a 401(k), and

Qualifications

• High school diploma or GED preferred.
• Housekeeping/laundry experience preferred. Attention to detail, customer focused and the ability to perform job duties in repetitious and fast paced environment.
• Ability to lift, push and pull up to 75 pounds on a consistent basis throughout shift.
• Significant bending required

Responsibilities

• Cleanliness: Responsible for cleaning and ensuring necessary amenities and supplies are in guest rooms. Ensures cart, linen, rooms, and equipment are clean and in working order.
• Guest Service: Accountable for guest satisfaction as it pertains to housekeeping service at the property. Assists and responds to requests in a positive and timely manner while providing the highest level of quality service to the guest. Works as a team player in meeting guests and department needs, and actively contributes to the efforts of other departments as necessary. Understands and follows Best Western's guest service recovery program.
• Safety/Risk Management: Ensures a clean and safe work area in compliance with Best Western's, brand, local, state and federal regulations. Inspects rooms for maintenance needs and reports any maintenance service issues. Knowledgeable on safe use of chemicals utilized within the housekeeping department. Follows all Best Western's procedures for guest/team member’s incidents. Knowledgeable of hotel emergency procedures.
• Self-Management: Produces required volume of work by planning, organizing and prioritizing work duties. Adheres to Best Western's attendance policy, grooming and appearance standards, and general work rules and department procedures. Attends all required department and hotel meetings. Responsible for proper use of all equipment and supplies.

Skills

Attention to detail

Customer focus

Fast-paced environment

Education

High school diploma or GED

Job description

Embassy Suites by Hilton Dulles Airport in Herndon, VA is seeking a dedicated housekeeper to maintain public spaces and stock room supplies. You will assist guests and fellow team members while upholding cleanliness and service standards at a busy hotel near Washington Dulles International Airport.

The position emphasizes physical ability, attention to detail, and teamwork within a fast-paced environment. Benefit programs include health/dental/vision insurance, disability coverage, a 401(k), and