Join to apply for the Public Space Attendant - Evening Shift role at Black Oak Casino Resort
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Join to apply for the Public Space Attendant - Evening Shift role at Black Oak Casino Resort
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SUMMARY: Responsible for cleaning the lobby, elevators, restrooms and public areas in safe, efficient, professional and friendly manner consistent with Hotel Policies and Procedures.
Essential Responsibilities and Duties: (Specific areas of responsibility including, but not limited to)
- Receives and reviews assignments, priority requests, keys and supplies from Hotel Housekeeping Management.
- Retrieves and stocks caddie/cart to ensure all supplies are available.
- Cleans and stocks assigned public areas i.e. public elevators, elevator tracks, lobby and restrooms. This includes dusting, polishing, vacuuming, glass cleaning and trash removal.
- Cleans Team Member restrooms and offices as assigned.
- Performs quality check on public space televisions, telephones and lamps.
- Walks all assigned spaces at beginning and end of shift. Removes newspapers, trash and notes any areas that require immediate cleaning.
- Turns in keys, properly stores and secures caddie/cart and unused supplies at end of shift.
- Promptly reports any incidents of Guest dissatisfaction or unusual matters of significance to Manager/Supervisor so that corrective measures may be taken.
- Promptly delivers all articles left in public spaces to Hotel Housekeeping Management for entry into Lost and Found.
- Promptly reports all emergencies, accidents, injuries, missing articles, damage, mechanical problems and safety hazards to Hotel Housekeeping Management.
- Writes shift reports including any incident of theft, accident or injury as assigned.
- Maintains a positive attitude and acts in a consistently professional manner towards Guests and Team Members.
- Ensures all communication containing Tuolumne Band of Me-Wuk Indians, TEDA, Inc., Black Oak Casino Resort and Guest information is consistent with privacy policies and practices.
- Performs other duties and attends to special projects as assigned. Participates in committees as requested.
Mandatory Requirements
- Must possess a high school diploma, G.E.D., or equivalent.
- Must be at least 18 years old.
- Experience in the hospitality industry as well as knowledge of common industry terms and practices preferred.
- Must complete Blood Borne Pathogen.
- Must be able to understand and provide friendly guest service.
- Must be able to understand and comply with proper cleaning techniques, procedures and hotel standards.
- Must be knowledgeable on chemical management, MSDS and always place chemicals and supplies in a secured location.
- Must be able to operate a vacuum, mop and properly use cleaning equipment and supplies.
- Must give strong attention to detail and possess excellent organizational and time management skills.
- Must be able to work in a fast-paced environment (sometimes under pressure) while remaining professional, flexible, and efficient.
- Must be able to communicate proficiently in English.
- May be required to possess and maintain a valid California driver license and Black Oak Casino drivers permit.
- Must be able to pass a mandatory drug test and background check.
- Must provide evidence of employment eligibility in the U.S.
Physical Demands
- Must be able to lift 50 pounds and occasionally more with assistance.
- Must be physically able to perform all job requirements.
- Exposure to hazards or physical risks requires following basic safety precautions and use of applicable protective equipment.
Work Environment
- The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and/or loud noises.
- Potential exposure to infectious diseases.
Seniority level
Seniority level
Entry level
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Management and ManufacturingIndustries
Gambling Facilities and Casinos
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