Public Space Attendant

New Castle; Lexington (AL); On-site; USD 24,000 - 40,000; Full time

Job summary

New Castle is seeking a Public Area Attendant to keep the lobby, restrooms and corridors sparkling and inviting for guests. You will share a warm greeting, assist coworkers, and report maintenance needs to ensure areas stay crisp.

Successful candidates typically have hotel or related experience; you must be able to stand, walk and move for long periods, and lift up to 50 pounds. Training is provided in safety, cleaning procedures and guest service.

Qualifications

• Prior hotel or related experience preferred.

Responsibilities

• Focus on Details - ensure the public areas are clean and tidy.
• Be Organized - keep assigned areas stocked, clean and crisp.
• Be a Team Player - help coworkers and take on houseperson duties if needed.
• Be a Housekeeping Ambassador - greet guests warmly and assist with questions or direct them to someone who can.
• Be a Safety & Security Agent - follow hotel safety procedures and report issues.

Skills

Attention to detail

Organizational skills

Team player

Customer service

Safety awareness

Tools

Housekeeping cart

Vacuum

Mops & brooms

Job description

Public Area Attendant

Do you like keep busy and moving? Do you like to be helpful and part of a team? Do you have an eye for clean and making things look sharp - floors shining and brass gleaming? Are you willing to pitch in when an extra set of hands is needed? Then you will be very happy working in housekeeping with our friendly hard working team so that when guests use our public areas (lobby, restrooms, corridors, etc.) they are wowed. In the role of Public Area (Lobby) Attendant you will:

• Focus on Details - ensure the public areas are clean and tidy. Be sure to report anything missing or in need of repair
• Be Organized - ensure any areas assigned to you, e.g. (public restrooms, the fitness center, etc.) are kept stocked, clean and crisp.
• Be a Team Player - help your coworkers by pitching as needed, e.g. taking on houseperson duties if needed or folding sheets in laundry.
• Be a Housekeeping Ambassador - Share a warm greeting and a smile with all the guests you encounter (and hopefully they will smile and say hello right back). Answer their questions if you can or if you cannot, direct them (or better yet take them!) to someone who can.
• Be a Safety & Security Agent - follow your hotel's established safety and security policies & procedures. Anticipate problems and call management as needed.

Job Requirements

To be successful in this role prior hotel or related experience is preferred. Physical requirements include the ability to work/stand/walk for long hours as well as the ability to safely work/use with such tools as the housekeeping cart, laundry cart, vacuum, brooms, etc. as well as floor care equipment and the various chemicals used to maintain/clean the hotel. Medium work, i.e. exerting up to 50 pounds of force occasionally, and/or up to 20 pounds of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, ability to multi task. Must possess the ability to bend, stretch, twist or reach with your body and arms, work under variable temperatures and noise levels. Near Vision - The ability to see details at close range. Must possess the ability to convey information and ideas clearly in English.