Public Service Driver Licensing Examiner I

State of Nebraska; Omaha (NE); On-site; USD 22,000 - 32,000; Full time

Benefits offered by this job

13 paid holidays

Vacation and sick leave

Military leave

State retirement match

Tuition reimbursement

Health insurance plans

Life insurance policy

PSLF program

Career advancement

Training and development

Safe and secure environment

Job summary

The State of Nebraska – Motor Vehicles, Agency 24 in Omaha, is seeking a Driver License Services Examiner I to administer examinations and determine applicant eligibility for licenses, permits, and identification cards. The role involves verifying documents, conducting tests, processing transactions, and delivering helpful public service in a fast-paced environment.

Responsibilities include handling sensitive information, maintaining records, and applying state and federal regulations.

Qualifications

• Experience working with the public in a customer service capacity or working with motor vehicle laws.
• Familiarity with state motor vehicle laws, licensing procedures, or regulatory requirements.
• Bilingual communication skills.

Responsibilities

• Conduct driver license examinations, including automobile, motorcycle, and CDL tests; evaluate applicant performance and determine eligibility.
• Verify identity, citizenship, residency, and immigration documents; review records and utilize fraud detection tools to ensure authenticity and compliance with federal and state requirements.
• Process driver licenses, permits, and identification cards; enter and maintain records in motor vehicle databases; ensure accuracy and confidentiality of information.
• Provide customer service by explaining licensing requirements, testing procedures, driving privileges, restrictions, appeals processes, and agency policies to applicants and the public.
• Perform office operations including cash handling, inventory control, equipment troubleshooting, opening/closing procedures, facility readiness, and coordination with support staff and vendors.

Skills

Customer service

Cash handling

Communication skills

Documentation review

Bilingual

Job description

The State of Nebraska – Motor Vehicles, Agency 24 in Omaha, is seeking a Driver License Services Examiner I to administer examinations and determine applicant eligibility for licenses, permits, and identification cards. The role involves verifying documents, conducting tests, processing transactions, and delivering helpful public service in a fast-paced environment.

Responsibilities include handling sensitive information, maintaining records, and applying state and federal regulations.