PUBLIC SERVICE ADMINISTRATOR

Illinois Department of Children and Family Services; Mount Vernon (IL); On-site; USD 100,000 - 123,000; Full time

Job summary

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Implementation & Continuous Quality Improvement Manager. The DCFS offers competitive compensation, excellent benefits, and a pension program.

The ideal candidate will demonstrate strong leadership and communication capabilities to support Illinois children and families. Join our innovative team to improve collective outcomes through fidelity monitoring,

Qualifications

• Oversees statewide wraparound implementation and CQI initiatives.
• Designs and manages CQI processes that integrate fidelity, outcomes, and qualitative data.
• Provides leadership to engage families, youth, livedexperts, and community partners.

Responsibilities

• Serves as Statewide Wraparound Implementation and Continuous Quality Improvement Manager.
• Oversees fidelity monitoring tools, such as Wraparound Fidelity Index (WFI), Team Observation Measure (TOM), and DCFS practice observations.
• Designs and manages CQI processes that integrate fidelity, outcomes, and qualitative data.
• Serves as the contract monitor for Wraparound providers.
• Provides leadership, guidance, and coordination to strengthen authentic engagement of families, youth, livedexperts, and community partners.
• Prepares summaries, dashboards, and briefings for senior leadership performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Job description

This job was posted by https://illinoisjoblink.illinois.gov : For more

Information, Please See

https://illinoisjoblink.illinois.gov/jobs/13659319

• Job Requisition ID:**57859\\
• Opening Date:**08/14/2026\\
• Closing Date:**08/28/2026\\
• Agency:**Department of Children and Family Services\\
• Class Title:**PUBLIC SERVICE ADMINISTRATOR - 37015\\
• Skill Option:**Health and Human Services\\
• Bilingual Option:**None\\
• Salary:**Anticipated Starting Salary $9,000 to $11,000 Monthly
• Job Type:**Salaried
• Category:**Full Time
• County:**Jefferson
• Number of Vacancies:**1
• Bargaining Unit Code:**None
• Merit Comp Code:**Managerial Exclusion from RC063 Collective

Bargaining Coverage

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether youre helping to improve schools, protect our natural resources, or support families in need, youre part of something biggersomething that touches the lives of every person who calls Illinois home. No matter what state career youre looking for, we offer jobs that fit your life and your scheduleflexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and results oriented individual to serve as Implementation & Continuous Quality Improvement Manager. DCFS offers a Competitive Compensation Plan, Excellent Benefits, And a Pension program. The ideal candidate for this position will have excellent organizational skills and strong leadership and communication capabilities. We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

Essential Functions

• Serves as Statewide Wraparound Implementation and Continuous Quality Improvement Manager
• Oversees fidelity monitoring tools, such as Wraparound Fidelity Index (WFI), Team Observation Measure (TOM),and DCFS practice observations
• Designs and manages CQI processes that integrate fidelity, outcomes, and qualitative data
• Serves as the contract monitor for Wraparound providers
• Provides leadership, guidance, and coordination to strengthen authentic engagement of families, youth, livedexperts, and community partners
• Prepares summaries, dashboards, and briefings for senior leadership performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above