Public Sector Field Solutions Engineer

SHI International Corp.; Minneapolis (MN); Remote; USD 80,000 - 120,000; Full time

Job summary

Une entreprise leader dans les solutions IT, SHI International Corp., recherche un Ingénieur de Solutions pour travailler avec des clients du secteur public. Le candidat idéal aura une solide expérience dans la vente de solutions de Data Center et la capacité de développer des relations durables avec les clients. Vous serez responsable de la conception de solutions qui répondent aux besoins des clients en utilisant les dernières technologies disponibles, tout en collaborant avec une équipe dynamique et engagée.

Benefits

Health benefits

401K

Flexible spending

Continuous professional growth

Qualifications

• 3-5 ans d'expérience dans un rôle similaire.
• Expertise en technologies mainstream (Dell, Cisco, AWS, Azure).
• Capacité à communiquer et vendre des produits techniques complexes.

Responsibilities

• Collaborer avec les équipes commerciales pour comprendre les environnements clients.
• Concevoir des solutions d'infrastructure alignées sur les objectifs des clients.
• Former et éduquer les équipes sur les produits et tendances technologiques.

Skills

Communication

Problem-Solving

Negotiation

Detail-Oriented

Relationship Building

Education

Bachelor’s Degree

Tools

Dell Technologies

Cisco

AWS

Azure

VMware

Job description

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Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $14 billion global provider of IT solutions and services.

Over 17,000 Organizations Worldwide Rely On SHI’s Concierge Approach To Help Them Solve What’s Next. But The Heartbeat Of SHI Is Our Employees – All 6,000 Of Them. If You Join Our Team, You’ll Enjoy

• Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
• Continuous professional growth and leadership opportunities.
• Health, wellness, and financial benefits to offer peace of mind to you and your family.
• World-class facilities and the technology you need to thrive – in our offices or yours.
  
  

The Public Sector Field Solutions Engineeris a technologygeneralistworking with large customers and engaging inface-to-face meetings in the SLED space. They will uncover and develop opportunitiesby building strong relationships with the customer alongside our sales teams. This individual will consultondata center, edge, core, cloud, security,collaboration, and services,and will understand how that technology enables business.This position is a remote role requiring residence in either the state of Colorado or Utah to support business needs as determined by SHI management.

Role Description

• Collaborate with account teams to evaluate and understand customer data center environments and infrastructure technologies.
• Design and propose tailored infrastructure solutions that align with customers' business objectives.
• Build and maintain technical relationships with OEMs and strategic partners, and stay updated on the latest product information.
• Provide product training and technical education to the sales team and customers.
• Act as a trusted IT advisor for customers, partnering with Field Account Executives.
• Manage the solution practice pipeline by developing strategies for top prospects and acquiring new business.
• Identify and uncover technology opportunities within Data Center, Cloud, Network, Security, Collaboration, and Services spaces.
• Develop solutions that fit customers’ needs and budgets through strategic planning.
• Engage with multiple layers of client contacts, including CIOs, IT Directors, and CTOs, to ensure comprehensive account management.
• Educate and develop sales teams on technical selling, product training, services, and technology trends.
  
  

Behaviors and Competencies

Presenting: Can design and deliver engaging presentations, adapting the content and style to suit the audience, context, and medium.

Negotiation: Can proactively seek out negotiation opportunities, initiate discussions, and contribute to conflict resolution.

Communication: Can effectively communicate complex ideas and information to diverse audiences and can facilitate effective communication between others.

Detail-Oriented: Can manage complex tasks or projects, identifying errors or inconsistencies, and ensuring all details are addressed, necessary corrections are made, and quality is maintained.

Organization: Can effectively coordinate multiple projects, delegate tasks where appropriate, and employ advanced organizational tools and methods.

Follow-Up: Can proactively identify tasks that require follow-up, initiate necessary actions, and contribute to efficient workflow management.

Problem-Solving: Can proactively identify potential problems, initiate preventive measures, and propose and contribute to innovative solutions.

Relationship Building: Can proactively seek out opportunities to expand networks, initiate collaborations, and contribute to team cohesion.

Documentation: Can develop comprehensive documentation standards, implement best practices, and ensure documentation supports operational efficiency.

Results Orientation: Can set challenging goals for their team and lead them to achieve these goals, demonstrating a consistent track record of results.

Skill Level Requirements

• Experience working in complex Data Center sales opportunities - Intermediate
• Ability to design data center infrastructures that include hybrid cloud, hyper converged, software-defined data center (SDDC), infrastructure/platform as a service, automation, containerization, and Data Center Management Platforms - Intermediate
• Strong knowledge of Virtualization technologies, Hypervisors, server virtualization, Software Defined Data Center, containerization, and automation - Intermediate
• Ability to effectively communicate and sell complex technical products or services by understanding customer needs, articulating the value proposition, and providing technical expertise to support the sales process - Intermediate
• Expertise in mainstreamtechnologies to include: Dell Technologies, NetApp, HPE,Cisco,Pure Storage, Azure, AWS, Veeam, Nutanix - Intermediate
• Experience with Disaster Recovery, Business Continuity and High Availability Solutions (backup/recovery, data protection, mirroring, active/standby, active/active, clustering) - Intermediate
  
  

Other Requirements

• Completed Bachelor’s Degree or relevant work experience required
• 3-5 years of experience in a similar role
• Ability to travel to SHI, Partner, and Customer Events
• Advanced certification in one or more of the following mainstream technologies preferred:
• Dell Technologies, Cisco, VMware, NetApp, Pure Storage, HPE, Azure, AWS, Commvault, Rubrik, Cohesity, Veeam, Nutanix
  
  

The estimated annual pay range for this position is $X - $X which includes a [compensation structure]. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include, but are not limited to, medical, vision, dental, 401K, and flexible spending.

Equal Employment Opportunity – M/F/Disability/Protected Veteran Status

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Engineering and Information Technology

• Industries

  IT Services and IT Consulting

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