Public Sector Engagement Delivery Lead

salesforce.com, inc.; Boston (MA); On-site; USD 160,000 - 230,000; Full time

Job summary

Salesforce seeks Engagement Delivery Leaders to drive enterprise-scale programs for external clients. You will guide cross-functional teams, manage scope, risk, and budgets, and partner with senior stakeholders to deliver the Salesforce platform value across complex transformations.

Qualified candidates have 10+ years in project management, 7+ years leading Salesforce engagements, and experience with federal or public sector programs. Travel regionally and internationally is required.

Qualifications

• 10+ years in project and program management, focused on delivering for external clients in a consulting environment.
• 7+ years managing Salesforce engagements strongly preferred
• 5+ years experience supporting the Public Sector vertical in Professional Services, preferred.
• Ability to balance the business and technical requirements to produce a project plan and input estimates.
• Demonstrated project management skills with teams up to 75+ people, budget and schedule.
• Experience managing budgets of at least $15Mil and reporting on program health.
• Strong interpersonal and written/verbal communication; ability to travel regionally and internationally.
• Experience in large-scale transformation engagements with US Federal clients.

Responsibilities

• Lead the program team and drive clear communication, motivation, and direction.
• Interface with customers as primary program contact, ensuring governance and gates.
• Build and review project plans, track progress, and deliver on time and budget.
• Oversee resource utilization, timesheets, and budget alignment.
• Coordinate cross-functional teams for complex, enterprise programs.
• Facilitate requirements and craft deliverables and Salesforce documentation as needed.
• Partner with account teams to extend Salesforce footprint.
• Manage end-to-end implementation planning, risk and issue management, and change management.

Skills

Project management

Program management

Salesforce engagements

Federal/public sector

Executive stakeholder mgmt

Budget governance

Job description

Salesforce seeks Engagement Delivery Leaders to drive enterprise-scale programs for external clients. You will guide cross-functional teams, manage scope, risk, and budgets, and partner with senior stakeholders to deliver the Salesforce platform value across complex transformations.

Qualified candidates have 10+ years in project management, 7+ years leading Salesforce engagements, and experience with federal or public sector programs. Travel regionally and internationally is required.