Public Sector Collections Analyst — Impact & Compliance

Orleansda

New Orleans (LA)

On-site

USD 27,000 - 33,000

Full time

8 days ago

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Benefits offered by this job

Health insurance

Paid time off

Retirement plan

Public service loan forgiveness

Job summary

The Orleans Parish District Attorney's Office (OPDA) in New Orleans is seeking a dedicated professional to monitor caseloads, ensure timely child support payments, and enforce orders. The role involves handling walk-in clients, responding to inquiries, and maintaining essential case communications.

The successful candidate will manage daily system reminders, maintain OPDA and DCFS email accounts, and support staff in office operations while upholding public service values and a strong commitment

Qualifications

Excellent organizational skills are required.
Customer service skills are essential for client interactions.
Basic computer skills including email and filing systems are needed.
Dependability in attendance and work product is crucial.
A passion for serving New Orleanians is encouraged.

Responsibilities

Systematic monitoring of assigned caseload.
Ensure timely payments on child support cases via phone, correspondence, and court action.
Monitor enforcement measures, health insurance enforcement, and financial audits.
Monitor adherence to employer income assignment orders.
Perform parent locate on involved parties as needed.
Initiate Rules and Motions to the legal department/Assistant DAs.