Public Sector Client Success Associate

LE10 Public Consulting Group LLC (Education); Oklahoma; Hybrid; USD 57,000 - 76,000; Full time

Benefits offered by this job

Medical and dental care benefits

401k

PTO

Parental leave

Bereavement leave

Job summary

Public Consulting Group LLC (PCG) is seeking a candidate to support customer service and operations for clients, planning initiatives and maintaining client relationships. The role involves collaborating with vendors and consultants, applying best practices, and using standard tools to meet project deadlines.

The position emphasizes analytical data handling, strong written and oral communication, time management, and the ability to work both independently and within a team to deliver results.

Qualifications

• Analytical skills to analyze and organize data.
• Excellent organizational, oral presentation and written communication skills.
• Ability to manage time to meet critical deadlines.
• Ability to work independently and with a team.
• Excellent ability to build and maintain business relationships with clients.
• Proficiency in MS Office products, including PowerPoint, Excel and Word.
• Research and project management capabilities.
• Database skills - SQL knowledge preferred.

Responsibilities

• Supports customer service and operations for clients.
• Responsible for initiative planning and ongoing client relationship management.
• Collaborates with external vendors and consultants as required.
• Applies knowledge, best practices, methodology, and tools to client organizations.
• Responds to inquiries and questions in a timely manner.
• Works within a team to meet deadlines on projects.

Skills

Analytical skills

Organizational skills

Oral presentation

Written communication

Time management

Teamwork

Client relationship building

MS Office proficiency

Research

Project management

SQL knowledge

Education

High School diploma or equivalent

Bachelor's degree preferred

Tools

MS Office (PowerPoint, Excel, Word)

SQL

Job description

Public Consulting Group LLC (PCG) is seeking a candidate to support customer service and operations for clients, planning initiatives and maintaining client relationships. The role involves collaborating with vendors and consultants, applying best practices, and using standard tools to meet project deadlines.

The position emphasizes analytical data handling, strong written and oral communication, time management, and the ability to work both independently and within a team to deliver results.