Public Sector Business Analyst — Data & Process Improvement

Public Consulting Group; Charlotte (NC); Hybrid; USD 56,000 - 68,000; Full time

Benefits offered by this job

Medical and dental benefits

401k

PTO

Parental leave

Bereavement leave

Job summary

Public Consulting Group in Charlotte/Raleigh, NC area seeks a Business Analyst to support state agencies and school districts through requirements gathering, process improvement, and client-facing deliverables. You will collaborate with consultants, technology teams, and operations to guide implementation and training.

The role emphasizes data analysis, documentation, and strong client service in a hybrid office setting with travel as needed.

Qualifications

• Bachelor’s degree required; education, business, or technical fields preferred.
• One to three years of relevant experience in K-12 education or public-sector programs.
• Location: Charlotte or Raleigh, NC area, or Greenville, SC.

Responsibilities

• Assist with development of materials and presentations for conferences, seminars, and client meetings.
• Develop competency in web-based technologies, system analysis, and software development processes.
• Support clients through implementation, major project phases, training, and ongoing use of technology applications and services.
• Gather, document, validate, and coordinate business requirements, project needs, and client expectations.
• Prepare and present written status reports, analyses, deliverables, presentations, training materials, and other client-facing communications.
• Define, document, and improve business processes and support practical solutions.

Skills

Analytical skills

Research skills

Oral and written communication

Time management

Interpersonal skills

Teamwork

Education

Bachelor's degree

Tools

Access

PowerPoint

Excel

Word

SQL

Job description

Public Consulting Group in Charlotte/Raleigh, NC area seeks a Business Analyst to support state agencies and school districts through requirements gathering, process improvement, and client-facing deliverables. You will collaborate with consultants, technology teams, and operations to guide implementation and training.

The role emphasizes data analysis, documentation, and strong client service in a hybrid office setting with travel as needed.