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Benefits offered by this job
Comprehensive benefits package
Training and development opportunities
Employee stock purchase program
Tuition reimbursement
Job summary
A leading provider of process automation technology is seeking a Principal Technical Consultant to join their Customer Success team in McLean, VA. In this pivotal role, you will work with public sector clients to develop software solutions, focusing on digital transformation. Your responsibilities will include leading projects, mentoring team members, and driving the adoption of advanced AI tools, while ensuring high standards of customer satisfaction. The ideal candidate will have over 7 years of technical consulting experience and a strong understanding of agile methodologies.
Qualifications
Passion for mentoring and developing others.
Ability to define business processes and gather system requirements.
Excellent communication skills and continuous learning approach.
History of success on cross-functional teams and Agile experience.
Basic understanding of object-oriented programming and SQL skills.
Knowledge of software testing practices preferred.
Must be a U.S. citizen for Public Sector roles.
7+ years in software development or technical consulting.
Willing to travel 10% or less annually.
Responsibilities
Engage with public sector customers post-sales to develop software solutions.
Lead projects through the entire lifecycle from design to implementation.
Collaborate with clients’ technical teams and business users.
Implement Appian’s AI tools and drive adoption.
Skills
Mentoring and leading teams
Client communication
Agile methodologies
Object-oriented programming
SQL and database design
API integration
US Citizenship
7+ years of experience
Willingness to travel
Education
B.S./B.A. in Engineering, Computer Science, or related field
Job description
A leading provider of process automation technology is seeking a Principal Technical Consultant to join their Customer Success team in McLean, VA. In this pivotal role, you will work with public sector clients to develop software solutions, focusing on digital transformation. Your responsibilities will include leading projects, mentoring team members, and driving the adoption of advanced AI tools, while ensuring high standards of customer satisfaction. The ideal candidate will have over 7 years of technical consulting experience and a strong understanding of agile methodologies.