Public Safety Telecommunicator I

Commonwealth of Kentucky; Dry Ridge (KY); On-site; USD 37,000 - 45,000; Full time

Job summary

The Commonwealth of Kentucky, Kentucky State Police invites applications for the Public Safety Telecommunicator I position at Dry Ridge, KY. This role acts as the nerve center, handling 911 calls and dispatching emergency personnel to protect and serve the public.

Initial training includes a 12-month field program and a 5-week academy to certify in LINK/NCIC, NLETS and EMD. A flexible shift is required and safety-critical duties are performed in a high-pressure environment.

Qualifications

• High school graduate.
• Must obtain LINK/NCIC certification within 30 days.
• Must obtain Emergency Medical Dispatcher certification within 60 days.
• Must obtain Telecommunicator certification within 12 months.
• Shall not have a felony conviction or other crimes pursuant to KRS 15.540.

Responsibilities

• Answer radio and telephone calls (including 911 in designated areas).
• Gather and relay pertinent information from each communication; dispatching calls to police and other emergency management personnel.
• Provide pre-arrival instructions during medical emergencies.
• Operate the Computer Aided Dispatching system (CAD).
• Utilize law enforcement systems nationwide to assist troopers and detectives with investigations ranging from traffic enforcement to major crime.

Education

High school diploma

Job description

Advertisement Closes
10/1/2026 (11:59 PM ET)

2605126

Public Safety Telecommunicator I

Pay Grade
10

Salary
$41,084.16 Annually

Employment Type
EXECUTIVE BRANCH | FULL TIME | ELIGIBLE FOR OVERTIME PAY | 18A | 40.0 HR/WK

Hiring Agency
Justice & Public Safety Cabinet | Kentucky State Police

Location
4265 US 25
Dry Ridge, KY 41035 USA

Kentucky State Police is the premier, full-service law enforcement agency in the Commonwealth of Kentucky.With the highest level of professionalism and integrity, the Kentucky State Police works to prevent, reduce,and deter crime and the fear of crime; enhance highway safety through education and enforcement; protect andsafeguard individual rights; and provide leadership, training, technical, and operational support to the criminal justice community.

The Public Safety Telecommunicator is a highly skilled team member, providing a vital link between the stateTroopers and the information they need to be effective and efficient in their daily operations. Often calledthe "nerve center" of police operations they are the initial first responders, taking the call and dispatchingemergency personnel including state and local police, fire and ambulatory services. Due to the nature of 24-hour operations the applicant must be willing to work a flexible shift.

The Kentucky State Police recognizes the importance and significance of the Public Safety Telecommunicator toboth Trooper and public safety and therefore goes to great lengths to ensure we provide the appropriatetraining and equipment for success. A comprehensive Field Training Program begins on the first day ofemployment and lasts through the first 12 months. In addition, all telecommunicators are required to attend a5-week training academy within the first year of service to become certified with the Kentucky Law EnforcementCouncil, in the following systems: Law Information Network of Kentucky (LINK), National Crime InformationCenter (NCIC) and the National Law Enforcement Telecommunications System (NLETS), as well as training andcertification in Emergency Medical Dispatching (EMD).

This position has a variable shift. The successful candidate will be required to stay in Frankfort at theAcademy Monday through Friday during the five-week telecommunications academy.

• Answer radio and telephone calls (including 911 in designated areas)
• Gather and relay pertinent information from each communication; dispatching calls to police and otheremergency management personnel
• Provide pre-arrival instructions during medical emergencies.
• Operate the Computer Aided Dispatching system (CAD)
• Familiarity with Post region
• Utilize law enforcement systems nationwide to assist troopers and detectives with investigations rangingfrom traffic enforcement to major crime.

• Strong work ethic
• Multi-tasking
• Typing
• Strong written and verbal communication
• Map reading
• Customer service
• Active listening
• Perform under pressure
• Solid judgement
• Computer literacy

If you are interested in a challenging yet rewarding career where you can make a positive difference in your local community, we would love to review your application for Kentucky State Police Telecommunicator.

Please be advised that although medical cannabis has been legalized in the Commonwealth of Kentucky, due toother applicable state or federal laws, employees in this position are prohibited from using medical cannabis.

If you need additional information about this prohibition, you may contact the agency point of contact foradditional information.

EDUCATION: High school graduate.

EXPERIENCE, TRAINING, OR SKILLS: NONE

Substitute EDUCATION for EXPERIENCE: NONE

Substitute EXPERIENCE for EDUCATION: Experience in the transmission, receiving and relaying of electronic information for law enforcement, emergency medical, fire, emergency management, military communications or traffic operations will substitute for the required education on a year-for-year basis.

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.) Must obtain certification as LINK/NCIC Operator within thirty days of employment in this job classification. Must obtain certification as an Emergency Medical Dispatcher within sixty days of employment in this job classification. Must obtain certification as a Telecommunicator by the Kentucky Law Enforcement Council (KLEC) within twelve months of employment in this job classification. Shall not have been convicted of a felony or other crimes pursuant to KRS 15.540. Must maintain any required licensure(s), certification(s), or other credentials for the length of employment in this classification. Employing agency is responsible for ensuring employee possesses and maintains required licensure(s), certification(s) or other credentials. See Kentucky Administrative Regulation 502 KAR 40:040.

Work is performed in a communications center at a Kentucky State Police Post and under extremely stressful conditions. May be required to work rotating shifts.

This job has an initial and promotional probationary period of 12 months, except as provided in KRS 18A.111.

If you have questions about this advertisement, please contact Christopher Mills at [e-mail]

An Equal Opportunity Employer M/F/D