Public Safety Technician (Central District Station)

Prince William County Government; Virginia; On-site; USD 10,000 - 60,000; Full time

Job summary

Join a dynamic team dedicated to supporting public safety in a vibrant community. As a Public Safety Technician, you'll enhance your customer service skills while providing essential administrative support at the police department. This role offers a unique opportunity to work in a collaborative environment, where your contributions directly impact the community. Enjoy a full-time schedule with competitive pay and benefits, including medical, dental, and retirement plans. If you're organized, detail-oriented, and passionate about service, this is the perfect opportunity for you to make a difference.

Benefits

Paid Holidays

Medical Benefits

Dental Benefits

Vision Benefits

401a Cash Match

457 Deferred Compensation Plans

Qualifications

• Strong customer service background with experience in data entry.
• Detail-oriented with excellent communication and organizational skills.

Responsibilities

• Provide administrative support and greet visitors at the police station.
• Answer and route incoming calls and handle mail distribution.

Skills

Customer Service

Data Entry

Microsoft Office

Communication Skills

Organizational Skills

Education

High School Diploma or G.E.D.

Job description

Are you an individual who is energized by the feeling of supporting those who serve in the Public Safety organization within Prince William County? Are you looking for an opportunity to make a difference in the community? Are you a creative, multi-tasking, problem solving, organized individual with a background in customer service and data entry who is as capable of working in a team environment as you are working independently with minimal supervision? If so, then we want you to help support Prince William County’s mission by becoming a “leader at all levels” within the police department. Come join a dynamic team of business professionals doing meaningful work as a Public Safety Technician. The Prince William County Police Department is seeking a talented, customer-service oriented individual to provide day-to-day administrative and front desk support at our Central District Police Station.

The Prince William County Police Department is in a growing, diverse, and dynamic Northern Virginia community located within commuting distance from Washington, D.C. We offer paid holidays, leave, medical, dental, vision and other benefits, plus retirement plans including 401a Cash Match and 457 Deferred Compensation plans.

About This Role:

As a Public Safety Technician this is your opportunity to further develop your customer service skills, increase proficiency in Microsoft Office and other secure data entry programs, and gain experience in a public service environment. The successful candidate will have strong communication skills, detailed oriented, excellent interpersonal and organizational skills, as well as the ability to multi-task, successfully prioritize their workload, and work without direct supervision. Some of the job responsibilities include greeting visitors promptly and courteously, answering and routing incoming calls, mail distribution, data entry, filing, and other essential administrative tasks.

To view our hiring standards, clickhere.

Minimum Requirements:

High school diploma or G.E.D.

Preferences:

• Experience in providing customer service, including answering phones and walk-ins
• Experience in records’ management, computer databases, and data entry.
• Experience in a public sector or public safety environment
• Experience with Livescan and NCIC / VCIN
• Detail oriented and can communicate effectively.

Special Requirements:

All employees considered for hire by the Police Department are subject to a polygraph examination and a thorough background investigation.

Work Schedule:

The selected candidate will work out of the Central District Police Station. This is a full-time assignment, and the selected candidate must be able to work four, 10-hour days per week. They must be available to work weekends and weekdays, weekend shifts will alternate. The hours will be between 12:00 pm – 1:00 am.

Hiring Salary Range:

$27.35 - $32.17

Physical Requirements :

• Positions in this class typically require reaching, standing, walking, fingering, grasping,
• feeling, talking, hearing, seeing and repetitive motions.
• Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body.

• Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.

The above position description is intended to represent only the key areas of responsibilities; specific position assignments will vary depending on the business needs of the department. To review the class description in its entirety, click Here

The position description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and the requirements of the job change. Prince William County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Prince William County Government full-time positions qualify for Public Service Loan Forgiveness. Click herePSLFfor additional information.