Public Safety (Security) Officer - Armed

Advocate Health Care; United States; On-site; USD 32,000 - 47,000; Full time

Benefits offered by this job

Health benefits and welfare

Paid time off

Educational assistance

Retirement plan

Job summary

Advocate Health Care is seeking a Public Safety Officer I - Armed for Christ Medical Center in Oak Lawn, IL. This full-time, 3rd shift role emphasizes vigilance, de-escalation, and rapid response to emergencies while upholding policy and professional standards.

Responsibilities include patrols, incident reporting, crowd control, and liaison with local law enforcement. Requires IL armed course completion and a valid FOID/CCW, plus a high school diploma; 40 hours/week, night hours, benefits

Qualifications

• Professional demeanor and service orientation in challenging situations.
• Ability to de-escalate and communicate effectively with patients, visitors, and staff.
• Experience with emergency response and safety procedures.
• Strong observational skills and attention to security details.

Responsibilities

• Provide professional security services per policies and training.
• Maintain a professional appearance and demeanor to reassure patients and staff.
• Enforce safety rules and conduct interior/exterior patrols, inspections, and audits.
• Assist with information, directions, and physical assistance for patients and visitors.
• Control traffic, monitor conduct, and address unauthorized persons on premises.
• Respond to emergencies, threats, and incidents with de-escalation as needed.
• Investigate incidents and complete reports in a timely manner.

Skills

Professionalism

De-escalation

Emergency response

Observation skills

Customer service

Verbal communication

Education

High School Diploma or GED

Tools

Firearm training

Job description

Department: 11926 Advocate Christ Medical Center - Public Safety Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: 10p.m - 6:30a.m. Pay Range: $22.90 - $34.35 It's More Than a Job, It's a Calling! Position: Public Safety Officer I - Armed Location: Christ Medical Center; Oak Lawn, IL. Full Time; 3rd Shift ~Hours of 10pm-6am

MAJOR RESPONSIBILITIES

• Provides security services with professionalism, fairness, and compassion in even challenging circumstances and in accordance with policies, procedures, and training.
• Inspires confidence in patients, visitors, and team members by presenting a professional, approachable, and service-oriented appearance and demeanor.
• Is alert, observant, and ethical.
• Complies with and enforces all safety and security rules and regulations.
• Maintains Department uniform and equipment in good repair.
• Performs routine responsibilities during interior and exterior patrols to ensure safety and security, including but not limited to inspections to identify vulnerabilities, hazards, and fire conditions, audits of Interim Life Safety Measures, patient valuables management, and thorough contraband searches.
• Assists team members, patients, and visitors by providing information, directions, and physical help.
• Ensures traffic control, monitors conduct of visitors on premises, and confronts unauthorized persons for questioning.
• Prevents, responds to, and investigates workplace violence.
• Responds to service calls, such as combative or threatening patients or visitors and team member incidents.
• Serves as a primary resource for de-escalation.
• Performs key responsibilities to plan, prevent, practice, and respond to emergencies such as lost or abducted infants/children, fire, and active threats.
• Responds immediately to emergency and crisis situations; physically intervenes in accordance with training to situations that have a potential for injury.
• Investigates incidents that occur on Advocate Aurora property and completes timely and accurate reports.
• Addresses and escalates complaints to the appropriate leader and provides supporting documentation.
• Performs liaison rounding duties to cultivate close partnerships with all department and units.
• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.
• Liaisons with state and local law enforcement and first responder agencies.
• Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
• Maintains current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser), to include training on any/all department-issued equipment and/or requirements identified in the Annual Training Plan.

License/Registration/Certification Required:

Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required. A valid driver’s license issued by the Division of Motor Vehicle. Firearm Owners Identification (FOID) Card issued by the Illinois State Police or Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ). Must meet State of IL Department of Financial and Professional Regulation licensing requirements and able to obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire. Certified in Conducted Energy Weapon (Taser) use within 90 days of hire and periodically thereafter.

Education Required:

High School Diploma or GED

Experience Required:

Typically requires 1 year of experience in a security, related public safety, or customer service area that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property.

KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED

Illinois team members must have completed State of Illinois 40-hour armed course with semi-automatic pistol endorsement. Willingness to carry a department authorized firearm while on duty. The firearm and level III holster must be purchased upon hire, supplied, and maintained by the Officer as outlined in the Public Safety Firearms Policy and approved by the Department Range Masters. Required annually to achieve a passing score of 70% or greater on the State of IL Mandatory Annual Active Duty and Retired Officer Handgun Qualification Course of Fire, un-assisted. Probationary Officers must complete range qualification within their 90-day probationary period and must attend the first qualification date within their probationary period. Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons. Demonstrated experience in quickly assessing dangerous situations and taking appropriate action. Demonstrated ability in verbal and written communications. Ability to use a computer to document work such (Microsoft Word, Excel, navigating a web page, and database entry). “Must successfully pass background investigation, drug screen, pre-placement physical and psychological screening assessment post-offer, pre-employment and periodically thereafter. Teammates already employed in Public Safety Officer position prior to “7-28-24” will have 18 months to comply.” Ability to defend self and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to detain a non-cooperative person who is committing a criminal act or fleeing and possess the ability to physically restrain a person against their will. Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels. Ability to communicate via radio and telephone with clear diction without impediments. Must have the ability to interact appropriately with all team members, patients and visitors, especially under difficult circumstances.

PHYSICAL REQUIREMENTS AND WORKING CONDITIONS

Must sit, stand, walk, and drive throughout the workday and must lift up to 35 lbs. occasionally. Must be able to push/pull with 35 lbs. of force. Must possess the hand strength, dexterity, and ability to safely operate a firearm. Must perform all functions of operating, loading/un-loading, breaking down and cleaning a firearm un-assisted and without assist devices. Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes. May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards. Protective clothing must be worn as necessary. Operates all equipment necessary to perform the job. Frequent exposure to aggressive behavior and emotionally charged situations. Must be able to handle personal stress and possible violence. Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.

Our Commitment to You:

• Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:
• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program
• Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world‑class doctors and caregivers, innovative solutions, outstanding outcomes, and leading‑edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care