Public safety K-9 Armed Officer

112 North Carolina Baptist Hospital; Winston-Salem (NC); On-site; USD 33,000 - 50,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Job summary

Advocate Health is seeking a Public Safety Officer to patrol hospital entrances and critical areas, ensuring threats are neutralized and escalated per Public Safety procedures. The role includes assisting during EMS offloads and high-risk clinical scenarios, and maintaining comprehensive training records.

Qualified candidates will have strong communication skills, the ability to de-escalate, and the capacity to operate restraint and safety equipment, including Taser and CPR protocols.

Qualifications

• 4 years of experience in a security or public safety role, or 30 college credits in Criminal Justice and 3 years in security with 1 year in safety.
• Must pass background, drug screen, pre-placement physical and psychological screening; ongoing compliance as required.

Responsibilities

• Conduct person-borne firearm-detection patrols at hospital entrances and key areas.
• Assist during EMS offloads and high-risk clinical scenarios.
• Support general Public Safety operations including alarms, escorts, and safety responses.
• Maintain training records for deployments and incidents.

Skills

Verbal de-escalation

Communication

Computer literacy

Restraint/defensive tactics

CPR

Taser training

Vehicle operation

Education

High School Diploma or GED

Tools

Taser

Firearm

Job description

Department: 11926 Non Enterprise Corporate - Public Safety Status: Full time Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: Vary Pay Range: $24.10 - $36.15

Major Responsibilities

• Conduct person-borne firearm-detection patrols at hospital entrances, Emergency Departments, EMS areas, parking structures, and public corridors, ensuring threats are neutralized and escalated through proper Public Safety procedures.
• Assist during EMS offloads and high-risk clinical scenarios providing an additional Public Safety presence.
• Support general Public Safety Operations including alarms, escorts, suspicious persons/property, and response to safety calls.
• Maintain accurate training and utilization for all deployments, alerts and incidents in accordance with departmental policies and procedures.
• Maintain all assigned canine-related equipment and company-assigned vehicles consistent with departmental management policies.
• Performs liaison rounding duties to cultivate close partnerships with all department and units.
• Delivers security awareness education to team members to leverage their assistance in the overall security of the site.
• Liaisons with state and local law enforcement and first responder agencies.
• Coordinates, briefs, and monitors every law enforcement prisoner patient guard to ensure policy compliance and prevent unsafe practices.
• Maintains current Department training standards in radio communications, verbal de-escalation, stabilization, CPR, application of clinical restraints, conducted energy weapon (Taser), to include training on any/all department-issued equipment and/or requirements identified in the Annual Training Plan.

Licensure, Registration, and/or Certification Required

K-9 Certification through International Police Work Dog Association with assigned canine, with at least 16 hours of monthly K-9 related maintenance training (Certification must be received within the first 3 months from hire date.) Security Officer Healthcare Certification (CHSO) issued by the International Association for Healthcare Security and Safety (IAHSS) must be obtained on a one-time basis within two years of appointment to this role. Recertification is not required. For North Carolina teammates, an Armed Guard License issued by NC Private Protective Services maintained through training and competency assessments. For Illinois teammates: Firearm Owners Identification Card (FOID) issued by the Illinois State Police. For Wisconsin teammates: Concealed Carry Weapon (CCW) license issued by the Department of Justice (DOJ). For Illinois teammates, must meet State of IL Department of Financial and Professional Regulation licensing requirements and be able to obtain a Firearm Control Card (FCC) for Proprietary Personnel within 90 days of hire. A valid driver’s license issued by the Division of Motor Vehicle. Certified in Conducted Energy Weapon (e.g. TASER) use within 90 days of hire and periodically thereafter.

Education Required

High School Diploma or GED

Experience Required

4 years of experience in a security or public safety role that includes experiences in responding to emergent situations and identifying and resolving issues that pose a potential risk to patients, visitors, staff and/or property; or completion of 30 credit hours in a Criminal Justice, Police Science, or similar course of study from an accredited college or university and 3 years' work experience with 1 year of experience in a security/safety role

Knowledge, Skills & Abilities Required

• Illinois team members must have completed the State of Illinois 40-hour armed course with semi-automatic pistol endorsement.
• Willingness to carry a department authorized firearm while on duty.
• Illinois team members must annually achieve a passing score of 70% or greater on the State of IL Mandatory Annual Active Duty and Retired Officer Handgun Qualification Course of Fire, un-assisted.
• Probationary Officers must complete range qualification within their 90-day probationary period and must attend the first qualification date within their probationary period. (Only reflects Illinois requirements.)
• Demonstrated ability to exercise mature judgment and sound reasoning while maintaining a courteous and tactful demeanor in dealings with employees, visitors, and patients, even if they are verbally aggressive persons.
• Demonstrated experience in quickly assessing dangerous situations and taking appropriate action.
• Demonstrated ability in verbal and written communications.
• Ability to use a computer to document work (Microsoft Word, Excel, navigating a web page, and database entry).
• Must successfully pass background investigation, drug screen, pre-placement physical and psychological screening assessment post-offer, pre-employment and periodically thereafter. Teammates already employed in Public Safety Officer position prior to “7-28-24” will have 18 months to comply.
• Ability to defend self and/or others in case of physical confrontations when de-escalation efforts fail and there is cause to detain a non-cooperative person who is committing a criminal act or fleeing and possess the ability to physically restrain a person against their will.
• Ability to communicate effectively with people; ability to hear radio and telephone communications at both high and low decibels.
• Ability to communicate via radio and telephone with clear diction without impediments.
• Must have the ability to interact appropriately with all team members, patients and visitors, especially under difficult circumstances.

Physical Requirements and Working Conditions

• Have 20/20 vision in both eyes or correctable to 20/20 with corrective lenses in both eyes.
• May be exposed to mechanical, electrical, chemical, explosive, and radiation hazards.
• Protective clothing must be worn as necessary.
• Operates all equipment necessary to perform the job.
• Frequent exposure to aggressive behavior and emotionally charged situations.
• Must be able to handle personal stress and possible violence.
• Must be physically fit and able to walk all areas of the facilities and grounds, to restrain those who need restraint and be able to assist nursing staff with lifting patients of all sizes.

Our Commitment to You

• Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance
• Benefits and more
• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities. Reshaping Access What is access? It’s offering more sites of care than any other health system in the Midwest. But there’s a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we’ll touch more lives and contribute to stronger and more vibrant communities. Transforming Care We’re redefining the standard for care with world‑class doctors and caregivers, innovative solutions, outstanding outcomes, and leading‑edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in: Cardiovascular Care Neurosciences Gynecology Oncology Pediatrics Primary Care Neurology Geriatrics Trauma Care