Public Safety Radio Systems Technician II — Central Maryland

Mobile Communications America; Washington, Baltimore (District of Columbia, MD); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401K

PTO

Holiday Pay

Education Incentives

Job summary

Mobile Communications America in the central Maryland region seeks a Communications Systems Technician II to install, program, and maintain advanced public safety radio and data systems (P25/ASTRO25, APX, MOTOTRBO). You will support dispatch consoles, trunked networks, and related infrastructure, delivering high-availability communications for customers.

The role requires at least 4 years of hands-on experience, strong troubleshooting, field service, and the ability to work on-site with

Qualifications

• Minimum of 4 years of hands-on technical experience supporting advanced public safety communication systems.
• Experience managing all phases of technical service, installation, maintenance, and programming of communications equipment and infrastructure.
• Advanced-level skills in diagnosing, troubleshooting, and maintaining complex radio and wireless communication systems.
• Demonstrated proficiency in supporting Motorola Solutions' public safety communication systems or similar manufacturer competitors (P25/ASTRO 25 systems, Motorola APX radios, MOTOTRBO/DMR platforms, VHF/UHF LMR infrastructure, trunked and conventional networks, repeaters, and dispatch consoles).
• Strong knowledge of radio theory, RF fundamentals, propagation characteristics across various frequency bands, and communication system behavior.
• Technical certifications/licenses strongly desired (e.g., Motorola trainings, FCC GROL, ETA, safety certifications).
• Excellent communication skills with end users, dispatch personnel, contractors, and third‑party vendors.
• Strong customer focus and team‑oriented mindset.
• Ability to manage multiple tasks, prioritize effectively, work independently, and maintain quality and safety standards in fast‑paced environments.
• A current and valid driver's license.
• Successfully passing a background check, drug screening, and motor vehicle record (MVR) check as a condition of employment and maintaining compliance with company standards throughout employment.

Responsibilities

• Installing, programming, and maintaining advanced public safety communication systems, including dispatch consoles, trunked radio networks (e.g., P25, Astro25), and Motorola platforms such as APX and MOTOTRBO.
• Restoring communications services quickly by identifying root causes, executing corrective actions, and verifying system performance for public safety sector customers.
• Performing field service work, including site visits, turn‑ups, cutovers, acceptance testing, signal/coverage verification, and documentation of configurations and changes.
• Partnering with customers to plan installation and programming strategies, coordinate access, and ensure site readiness prior to deployment.
• Assisting in scope development, quoting, and estimating for service, installation, and programming projects.
• Supporting preventive maintenance activities, firmware/software updates, subscriber reprogramming, and configuration management to ensure system reliability.
• Making minor mechanical/electronic modifications as required (e.g., connectors, wiring, antenna adjustments, accessory integration).
• Completing service tickets accurately and on time, including documentation of work performed, parts used, and follow‑up actions.
• Mentoring junior technicians with practical guidance and troubleshooting best practices.
• Building strong customer relationships and serving as the primary technical contact to ensure service excellence.
• On‑call rotation and after‑hours support to meet uptime needs.
• Performing other duties as assigned.

Skills

Public safety communications

Field service experience

Motorola systems (APX/MOTOTRBO)

RF theory basics

Driver's license

Tools

APX radios

MOTOTRBO/DMR

P25/ASTRO25 systems

Radio network infrastructure

Job description

Mobile Communications America in the central Maryland region seeks a Communications Systems Technician II to install, program, and maintain advanced public safety radio and data systems (P25/ASTRO25, APX, MOTOTRBO). You will support dispatch consoles, trunked networks, and related infrastructure, delivering high-availability communications for customers.

The role requires at least 4 years of hands-on experience, strong troubleshooting, field service, and the ability to work on-site with