Public Safety Officer Team Lead

Hartford HealthCare; Torrington (CT); Presencial; USD 28 000 - 39 000; Tempo integral

Resumo da oferta

Hartford HealthCare's Charlotte Hungerford Hospital in Torrington, CT seeks a Public Safety Officer to respond to incidents, patrol facilities, and maintain safety and security across departments. The role emphasizes leadership, documentation, and collaboration with first responders for a secure hospital environment.

The position requires strong communication, English proficiency, and relevant public safety experience; CT Guard Card, driver’s license, and a willingness to mentor staff are

Qualificações

• Ability to read, write, speak and understand English required.
• High School Diploma or equivalent required.
• Two years of relevant experience (public safety, corrections, emergency medical services, military) required.
• Valid driver’s license required.
• Valid CT Guard Card required.
• Associates degree in related fields preferred.
• Three years of relevant experience preferred.
• Multilingual preferred.

Responsabilidades

• Provides a timely response, uses problem solving to take appropriate action to manage and investigate security incidents and hazards.
• Patrols and rounds facility to identify concerning activity, safety concerns or other problems; may be assigned to fixed areas to check credentials, provide information or directions; operates vehicles safely when on mobile patrols.
• Maintains accurate activity logs and completes reports and documentation.
• As Team Leader, partners with Leadership and other Public Safety Officers to ensure team has access to SOPs, protocols and policies; communicates regularly with officers to provide support.
• Serves as a department liaison for CHH Directors and Managers needing information pertaining to operations.
• Coaches and mentors current and new colleagues regarding department operations and job roles.
• Provides professional, customer service focused assistance to the HHC community including patients, visitors, families, colleagues, clinicians and first responders.

Conhecimentos

Public safety

Leadership

Communication

Problem solving

Attention to detail

Formação académica

High School Diploma or equivalent

Associates degree preferred

Ferramentas

Microsoft Office

Descrição da oferta de emprego

Location Detail

Charlotte Hungerford Hospital (10115)

Shift Detail

11p- on Friday night to 7:30am Saturday morning; 11p Saturday night to 7:30am Sunday morning.

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Charlotte Hungerford Hospital is a 122-bed, general acute care community hospital located in Torrington, Connecticut, that serves as a regional health care resource for the 100,000 residents of Litchfield County and Northwest Connecticut. CHH offers personalized attention from an expert team of caregivers and physicians that utilize advanced technology and clinical partnerships in a convenient, safe and comfortable patient environment.

Job Summary

• Provides a timely response, uses problem solving to take appropriate action to manage and investigate security incidents and hazards.
• Patrols and rounds facility to identify concerning activity, safety concerns or other problems. May be assigned to fixed areas to check credentials, provide information or directions. When assigned to mobile patrols, operates vehicles in a safe manner complying with all traffic and safety rules.
• Shares information with other Public Safety Officers, maintains accurate activity logs and completes reports and documentation.
• As Team Leader, partners with Leadership and other Public Safety Officers to ensure Public Safety Officers have access to and are informed about department standard operating procedures, protocols, policies and relevant changes. Communicates on an ongoing basis (daily/weekly) with all Public Safety Officers to provide support and assistance.
• Serves as a department liaison for CHH Directors, and Managers that need to share information that is pertinent to their operations.
• Coaches and mentors current and new colleagues regarding department operations and job role.
• Provides professional, customer service focused assistance to the HHC Community including patients, visitors, families, colleagues, clinicians, physicians, and the first responder community, among others.
• Maintain current knowledge of instructions, policies and procedures and performs work in accordance with these guidelines.
• Informs supervisor or other leadership of unusual situations and request additional assistance as needed.
• Partners with law enforcement and other first responders when circumstances warrant.
• Completes other duties as assigned.

Qualifications

• Ability to read, write, speak and understand English required
• High School Diploma or equivalent required
• Two (2) years of relevant experience (public safety, corrections, emergency medical services, military) required
• Valid driver’s license required
• Valid CT Guard Card required
• Associates degree in related fields preferred
• Three (3) years of relevant experience preferred
• Multilingual preferred
• Ability to exercise discretion and use good judgment to perform duties promptly and consistently with little direction based on the current circumstances.
• Demonstrated knowledge of the principles and practice of healthcare, emergency management, safety, security, and public safety.
• Demonstrated ability to provide leadership, grow engagement, manage multiple relationships, and influence organizations, leaders, and staff.
• Excellent verbal and written communication skills including the ability to prepare and present material, documents and instill confidence in the content that is being provided.
• Proven ability to identify opportunity areas, create solutions and implement standard work across a large organization.
• Capability to independently analyze and solve a variety of difficult situations, problem events, emergencies.
• Exceptional attention to detail and ability to handle tasks independently.
• Strong skills in Microsoft Office, general technology and electronic tools and resources.

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.