Public Safety Officer I & II, III - FT Nights - Empath Unit

Ocean State Job Lot; Los Angeles (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dedicated Public Safety Officer to ensure a secure environment for employees and patients. This role involves conducting patrols, responding to emergencies, and maintaining effective communication with law enforcement. Ideal candidates will possess a high school diploma, a valid CA guard card, and strong interpersonal skills. Join a team committed to safety and quality care in a dynamic healthcare setting where your contributions will make a significant impact on the community's well-being.

Qualifications

• High school diploma or equivalent required.
• 6 months to 1 year minimum experience in Security/Public Safety preferred.

Responsibilities

• Conduct vehicle and foot patrols to ensure safety.
• Respond promptly to calls for service and maintain communication.
• Investigate incidents and complete reports accurately.

Skills

Guest Relations

Incident Reporting

CCTV Knowledge

Investigation Techniques

Interpersonal Skills

Microsoft Office Proficiency

Education

High School Diploma

Tools

CCTV Systems

Radio Communication

Microsoft Office

Job description

We understand the requirements of central HR, and our solutions serve the critical needs of both central HR and the individual managers in the field. We enable uniform hiring policies across your entire organization and account for fluctuating talent needs with an evergreen hiring model for the field. This approach respects local requirements, seasonal staffing needs, and operational demands related to local candidate screening and scheduling.

Public Safety Officer I & II, III - FT Nights - Empath Unit

Under minimal supervision, performs duties as a Public Safety Officer I for the Public Safety department. Responsibilities include vehicle and foot patrols, patient restraints, incident report writing, public relations, emergency preparedness, door unlocks/locks, guest assistance, access control, de-escalation of hostile visitors, employees, or patients, and a general understanding of the CCTV system. Extensive radio communication with officers and dispatch is essential for effective response to calls for service.

This position requires full understanding and active participation in fulfilling the mission of Martin Luther King, Jr. Community Hospital (MLKCH). Employees are expected to demonstrate behaviors aligned with the hospital's core values, support the strategic plan, and contribute to quality and performance improvement activities.

ESSENTIAL DUTIES AND RESPONSIBILITIES

1. Conduct vehicle and foot patrols to ensure a safe environment for employees, physicians, patients, and guests.
2. Respond promptly to calls for service.
3. Maintain comprehensive radio communication proficiency.
4. Investigate incidents, including criminal investigations and facility interactions.
5. Complete reports, logs, and forms timely and accurately.
6. Provide professional services to staff, patients, physicians, and guests, ensuring effective communication and coordination with emergency agencies.
7. Maintain a professional demeanor consistent with job authority.
8. Report safety violations to leadership.
9. Assist hospital personnel with patient restraints as requested.
10. Respond to fire alarms within the hospital.
11. Manage access control at assigned posts.
12. Monitor surveillance cameras effectively, with general CCTV system knowledge.
13. Maintain relationships with law enforcement agencies.
14. Perform other duties as assigned by supervisors.

POSITION REQUIREMENTS

A. Education

• High school diploma or equivalent required.
• Experience in public safety/security or military is a plus; training in cultural diversity or sensitivity is also a plus.

B. Qualifications/Experience

• Valid CA guard card required.
• Current CPI certification (instructor or participant) or must obtain within 90 days of hire.
• Current AHA Basic Life Support certification required; CPR acceptable for the first 60 days.
• 6 months to 1 year minimum experience in Security/Public Safety preferred; healthcare experience is a plus.
• Military experience, especially in military police, is a plus.
• Excellent guest relations skills required.
• Ability to conduct investigations, interviews, and report writing.
• Ability to produce detailed reports and maintain accuracy.

C. Special Skills/Knowledge

• Strong service orientation and interpersonal skills.
• Knowledge of investigation techniques and CCTV footage handling.
• Ability to work under pressure and maintain composure.
• Proficiency with Microsoft Office and typing skills (50+ words per minute).
• Ability to establish cooperative relationships.

Equal Rights Employer

We consider applicants without discrimination based on race, color, religion, sex, national origin, age, disability, or other protected statuses. For more information, view the E-Verify or Right to Work details below.

MLK Community Healthcare

1680 E 120th Street
Los Angeles, CA 90059
Tel: [phone]
Email: [e-mail]
www.mlkch.org