Public Safety Officer I

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 24,000 - 40,000; Full time

Job summary

Johns Hopkins Health System is seeking a Public Safety Officer I to help ensure a safe environment for patients, visitors and staff. You will patrol hospital grounds, monitor surveillance and alarms, and respond to safety incidents with a focus on de-escalation and team coordination.

The role requires 1+ year in security or customer service, a valid driver's license, and the ability to lift 50+ lbs. Training includes CPR, Narcan and Stop the Bleed, with a rotating schedule that includes weekends

Qualifications

• High school diploma or equivalent.
• Full valid driver's license required and MVR check.
• SambaSafety risk assessment with points limits (5 MVR, 8 driving, 15 for non-valid license).
• At least 1 year of security or customer service experience.
• Must be 21 years old.
• Physical ability to stand, walk, run, climb stairs, restrain as part of a team, lift 50+ lbs.
• Strong communication and interpersonal skills.

Responsibilities

• Patrol hospital entrances, units, parking areas, and grounds to deter hazards and ensure safety.
• Monitor surveillance cameras, access control points, and alarm systems.
• Respond to calls for assistance, providing escorts, directions, and support to staff, patients, and visitors.
• Enforce safety and security policies, including weapons screening and access control.
• Assist with emergency response, crowd control, and incident coordination with clinical teams.
• Conduct inspections of emergency exits, equipment, and life safety systems.
• Document incidents and maintain accurate activity logs.
• Participate in required training - including CPR, Narcan, Stop the Bleed, and de-escalation.
• Maintain professionalism, confidentiality, and respect for all individuals.

Skills

Customer service

Security experience

Communication skills

Physical endurance

Team coordination

Education

High school diploma or equivalent

Job description

Public Safety Officer I

Johns Hopkins Health System

Schedule: Rotating days, including weekends, holidays, and overtime as needed

About the Role

The Public Safety Officer I plays a key role in ensuring the safety and security of patients, visitors, and staff within our healthcare facilities. This position supports a secure, welcoming environment by monitoring hospital grounds, responding to emergencies, and enforcing safety protocols. This is an excellent opportunity for individuals looking to begin or advance a career in healthcare security.

Key Responsibilities

• Patrol hospital entrances, units, parking areas, and grounds to deter hazards and ensure safety.

• Monitor surveillance cameras, access control points, and alarm systems.

• Respond to calls for assistance, providing escorts, directions, and support to staff, patients, and visitors.

• Enforce safety and security policies, including weapons screening and access control.

• Assist with emergency response, crowd control, and incident coordination with clinical teams.

• Conduct inspections of emergency exits, equipment, and life safety systems.

• Document incidents and maintain accurate activity logs.

• Participate in required training - including CPR, Narcan, Stop the Bleed, and de-escalation.

• Maintain professionalism, confidentiality, and respect for all individuals.

Minimum Qualifications

• High school diploma or equivalent.

• Full valid driver's licence is required-

  • As part of the pre-employment process, a Motor Vehicle Record (MVR) check and a SambaSafety risk assessment will be conducted.
  • Candidates must have no more than 5 points on their MVR.
  • Candidates must also have no more than 8 points from driving-related infractions, violations, convictions or no more than 15 or more points resulting from any type of non-valid license status (expired, suspended, etc.) on their Samba risk assessment.

• At least 1 year of security or customer service experience required.

• Must be 21 years old .

• Physical ability to stand and walk for extended periods, occasionally run or climb stairs, restrain individuals as part of a team, and lift 50+ lbs.

• Strong communication, decision-making, and interpersonal skills.

What We're Looking For

We seek individuals who are:

• Calm under pressure

• Professional and dependable

• Able to work collaboratively with clinical teams

• Committed to safety, service, and continuous learning

Working Conditions

• Exposure to varying temperatures, noise, and frequent walking/standing.

• Requires bending, reaching, running, climbing stairs, and occasional physical restraint as part of a team.

• Use of security systems, alarms, and weapons detection equipment.

Salary Range: Minimum 17.37/hour - Maximum 28.68/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.