Public Safety Officer

Hartford HealthCare; Norwich (CT); On-site; USD 42,000 - 60,000; Full time

Job summary

Hartford HealthCare's Backus Hospital in Norwich seeks Public Safety Officers to safeguard patients, visitors and staff while maintaining a welcoming environment. You will respond to incidents, enforce safety protocols, and coordinate with clinical teams to ensure continuous care and security.

Required are a High School Diploma or equivalent, a CT Guard Card (or progression toward it), a valid driver’s license, and strong English communication skills.

Qualifications

• High School Diploma or equivalent.
• CT Guard Card or submission with expected CT Guard Card within 90 days.
• Valid driver’s license and an excellent driving record.
• Ability to read, write, speak and understand English.

Responsibilities

• Provide front line customer service and ensure safe, secure environments for patients, visitors, colleagues and clinicians.
• Detect and prevent hazardous situations with a presence and respond to emergencies as needed.
• Support resources and coordination during incident management and post-incident recovery.

Skills

Customer service

English proficiency

Education

High School Diploma or equivalent

CT Guard Card

Valid Driver's License

Job description

Location Detail: Backus Hospital (10309)

Work where every moment matters.

Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut’s most comprehensive healthcare network.

Since 1893, Backus Hospital has been the primary source of healthcare services for much of Eastern Connecticut. We are home to the only trauma center in New London and Windham counties and we are the only area hospital with LIFE STAR helicopter services. We deliver and coordinate a continuum of high-quality healthcare with the goal of improving the health of our communities.

Job Summary

Public Safety Officers serve as front line guardians to the Hartford HealthCare Community by providing customer service and ensuring our environments are safe, secure and more prepared for all of our patients, visitors, colleagues, clinicians and physicians. Public Safety Officers are equipped to prevent hazardous situations with their presence, respond and manage hazardous and emergency situations and provide support and resources when situations are successfully managed.

Qualifications

• High School Diploma or equivalent
• One (1) year of relevant experience in service to the public or patients (public safety, corrections, first responder, military, mental health worker/technician or other similar healthcare patient facing role)
• Related volunteer or degree programs may be substituted for experience based on hiring manager discretion
• Valid driver’s license and an excellent driving record
• Valid CT Guard Card or documentation of submission of CT Guard Card application with expectation to receive CT Guard Card within 90 days of hire
• Ability to read, write, speak and understand English

We take great care of careers.

With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge – helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment.