Public Safety Officer

Boston Medical Center (BMC); Boston (MA); On-site; USD 37,000 - 52,000; Full time

Job summary

Boston Medical Center - Brighton is seeking a Public Safety Officer to provide a safe environment for patients, staff, and visitors. Full-time position with responsibilities across patrols, incident reporting, and liaison with emergency services.

The role requires a high school diploma (associate/bachelor preferred in Criminal Justice), 1–2 years in security/healthcare, strong communication, and the ability to act under pressure. Valid driver's license and ongoing training are required.

Qualifications

• High School Diploma or equivalent.
• Associate's or Bachelor's Degree in Criminal Justice or related field preferred.
• 1-2 years' experience in security, healthcare and/or related field.
• Strong verbal and written communication skills.
• Computer or work processing knowledge.
• Ability to make quick, accurate decisions under pressure.
• Must pass criminal background investigation.

Responsibilities

• Patrols on foot and by vehicle to maintain a visible security presence.
• Investigates and documents incidents and accidents on Medical Center property.
• Monitors visitor conduct and addresses unauthorized persons as needed.
• Conducts fire drills and documents events.
• Acts as liaison with law enforcement, fire department and outside agencies.
• Inspects and maintains security systems as directed.
• Monitors hospital parking areas and enforces parking rules.
• Assists with transport of the deceased to the Morgue and documents records.
• Responds to staff requests and restrains patients as directed by Nursing Staff.
• Records and secures patient valuables and lost and found items.
• Ensures compliance with hospital identification program and door access.
• In absence of a Shift Supervisor, leads the Public Safety team and reports activities.

Skills

Verbal and written communication

Computer literacy

Decision making under pressure

Public interaction

Education

High School Diploma or equivalent

Associate's or Bachelor's Degree in Criminal Justice or related field

Job description

I. Position Function:

The Public Safety Officer shall seek to provide a safe and secure environment for patients, employees, and visitors of Boston Medical Center - Brighton.

Position:

Public Safety Officer

Department:

Public Safety

Schedule:

Full Time

II. Authority:

Has the authority to conduct investigations of all accidents, crimes, and incidents occurring within the jurisdiction of the Public Safety Department. This includes interviewing, collecting information, writing and filing reports, and consulting with law enforcement agencies when appropriate. Complete and enforce all life safety requirements including initiating fire safety drills and completing fire extinguisher checks. The Public Safety Officer has the authority to invoke other departments at the Medical Center to comply with safety directives issued by policy, the Director of Public Safety. The Public Safety Officer has the authority to carry out any and all directives as issued by the Director of Public Safety.

III. A. Responsibilities/Essential Functions:

• Patrols on foot and by vehicle all properties owned or protected by the Medical Center. Maintains a visible presence in the Hospital to assure staff and visitors of their safety.
• Investigates and documents all incidents and accidents that occur on Medical Center property; completed reports of shift activity in accordance with department policy and procedure.
• Monitors the conduct of visitors on Hospital premises; addresses unauthorized persons as necessary.
• Conducts fire drills as directed by the Director of Public Safety and completes all documentation of events.
• Acts as liaison between the Medical Center, law enforcement personnel, fire department personnel, and other outside agencies as required.
• Inspects, troubleshoots, and provides preventive maintenance to all security systems as directed by the Director of Public Safety.
• Monitors and patrols Hospital parking areas. Issues Warning Tickets, Violations notices and Notice of tow stickers to unauthorized vehicles in accordance with Boston Medical Center - Brighton Parking Rules and Regulations.
• Assists with the transport of the deceased into the Morgue area; responsible for documenting patient information upon entry and release from the Morgue and documents valuables prior to release to Funeral Director, EM’s Office or designated transporting agency.
• Responds to any assistance requests from Hospital staff. To include but not limited to restraining patients and provides standby procedures at the direction of the Nursing Staff.
• Notifies the Director of Public Safety of any completed Maintenance Requisitions for repairs noted during patrol.
• Shall record and secure all patient valuables, patient belongings, and lost and found items that are turned in to Public Safety during the assigned shift ensuring an accurate inventory. Releasing of patient valuables and belongings will be documented.
• Public Safety Officer shall ensure all parties are in compliance with the Medical Center identification program.
• Conducts door locks and unlocks as appropriate.
• When acting as a Lead Officer in the absence of a Public Safety Shift Supervisor, the acting Lead Public Safety Officer will oversee the daily activities of the Public Security Department and notify the Director of Public Safety of all activities accordingly.

IV. Reporting Requirements:

• Submits Daily Reports the Director of Public Safety for each shift worked.
• Completes a “Pass-On” to Public Safety Shift Supervisor and/or Director of Public Safety on any incidents, accidents, losses, or fire alarms that occur during the tour of duty.

V. Accountability:

• Shall be accountable for maintaining confidentiality in all security-related matters.
• Shall be accountable for abiding by all relevant Hospital policies and procedures.

VI. Qualifications:

Minimum Education:

High School Diploma or equivalent.

Associate’s or Bachelor's Degree in Criminal Justice or related field, preferred.

Minimum Experience:

1 - 2 years' experience in security, healthcare and/or related field.

Minimum Skills/abilities:

• Strong verbal and written communication skills.
• Computer or work processing knowledge.
• Ability to make quick, accurate decisions under pressure.
• Required to deal with the public in stressful and sensitive situations.

Certification/Licensure:

Must possess and maintain a valid Driver's License.

Training:

Must be able to obtain and maintain all required training to include, but not limited to the following… Basic Life Support certification AVADE De-escalation certification. All assigned assignments/trainings. Any and all job-related training set forth by the Director of Public Safety

Special Qualifications:

Must pass criminal background investigation.

Compensation:

$18.50/hour

Compensation Range:

$0.00- $0.00

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being.

NOTE

This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

Equal Opportunity Employer/Disabled/Veterans

According to the FTC, there has been a rise in employment offer scams. Our current job openings are listed on our website and applications are received only through our website. We do not ask or require downloads of any applications, or “apps” job offers are not extended over text messages or social media platforms. We do not ask individuals to purchase equipment for or prior to employment.