Public Safety IT Field Support Associate

California Correctional Health Care Services; California; On-site; USD 65,000 - 80,000; Full time

Job summary

California Correctional Health Care Services in Delano, California, is seeking an Information Technology Associate to support IT services inside a correctional facility, ensuring reliable desktop, application, and network operations.

Under supervision, the role requires field support to facilities, handling project tasks and after-hours coverage as needed, with emphasis on confidentiality and teamwork. This position offers opportunities to contribute to ITSD Field Operations.

Responsibilities

• Provide IT support for California Correctional Health Care Services staff within an institutional environment.
• Day-to-day desktop, application and network support, project implementation and activities necessary to ensure successful delivery of services to the customer.
• Maintain confidentiality of information and work cooperatively with others.
• Travel to institutions and after hours support of CCHCS software applications and systems may be required.

Job description

California Correctional Health Care Services in Delano, California, is seeking an Information Technology Associate to support IT services inside a correctional facility, ensuring reliable desktop, application, and network operations.

Under supervision, the role requires field support to facilities, handling project tasks and after-hours coverage as needed, with emphasis on confidentiality and teamwork. This position offers opportunities to contribute to ITSD Field Operations.