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National Public Safety Careers is seeking Public Safety Dispatchers and Telecommunicators for Arlington, OR. These roles support the flow of information between the public and emergency response agencies, requiring careful decision-making and strong organization.
Responsibilities include processing emergency and nonemergency requests, verifying locations, and operating CAD, telephone, mapping, and radio systems.
Public Safety Dispatchers and Telecommunicators support the flow of information between the public and emergency response agencies. Depending on the communications center, their responsibilities may include call taking, police dispatch, fire dispatch, emergency medical dispatch, or a combination of assignments.
This position brings together communication, technology, and careful decision-making. Employees must organize incoming information and apply agency procedures while keeping callers and responders informed.
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Public safety communications centers often require continuous staffing. Assignments may include nights, weekends, holidays, rotating shifts, and overtime during staffing shortages or major emergencies.
A high school diploma or recognized equivalent is commonly required. Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
Applicants should demonstrate accurate typing, active listening, clear communication, and the ability to switch between tasks. Required certifications depend on the services handled and the jurisdiction’s training standards.
Telecommunicators typically work at technology-equipped consoles for extended periods. Duties involve headset communication, keyboard entry, screen monitoring, and sustained attention. Exposure to distressing incidents is possible. Review the vacancy for essential functions and accommodation information.