Public Safety Dispatcher & Telecommunicator - Make an Impact

Public Safety Dispatch Network; Abingdon (VA); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health coverage

Retirement benefits

Paid leave

Employee assistance resources

Professional development

Job summary

Public Safety Dispatch Network in Meadowview, VA, seeks qualified Public Safety Dispatcher / Telecommunicator to join a busy, technology-driven center. You will process emergency and nonemergency requests, verify locations, classify and prioritize calls, and operate CAD, mapping, and radio systems.

This role requires attention, strong communication, and readiness for rotating shifts, nights, weekends, and overtime.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level and experienced classifications may have different qualifications, training expectations, and compensation.
• Required certifications depend on the services handled and the jurisdiction’s training standards.

Responsibilities

• Process emergency and nonemergency requests for public safety assistance
• Verify incident locations and gather essential caller information
• Classify and prioritize requests using approved procedures
• Operate computer-aided dispatch, telephone, mapping, and radio systems
• Coordinate response resources within assigned qualifications
• Monitor unit status and communicate significant incident updates
• Support interagency coordination and requests for additional assistance
• Maintain accurate records and follow information-security requirements

Skills

Typing

Active listening

Clear communication

Multitasking

Education

High school diploma

Tools

Computer-Aided Dispatch

Job description

Public Safety Dispatch Network in Meadowview, VA, seeks qualified Public Safety Dispatcher / Telecommunicator to join a busy, technology-driven center. You will process emergency and nonemergency requests, verify locations, classify and prioritize calls, and operate CAD, mapping, and radio systems.

This role requires attention, strong communication, and readiness for rotating shifts, nights, weekends, and overtime.